Manages customer accounts receivable, contacts customers about overdue balances, negotiates payment plans, researches billing issues, reconciles accounts, maintains account data, and collaborates on collection strategies. The role meets collection performance targets and requires strong customer communication, organization, and high-volume account management skills. It is initially on-site during training, then transitions to a hybrid schedule.
Accounts Receivable Specialist
The Accounts Receivable Specialist manages a portfolio of customer accounts, follows up on past-due balances, resolves billing issues, and helps ensure timely payment while maintaining strong customer relationships.
Monday- Friday, 8:00 am-5:00 pm
Starting $25.00 based on experience
This position is 100% on-site during training. After training, it transitions to a hybrid schedule — 3 days in the office and 2 days remote.
What You’ll Do
- Contact customers by phone and email regarding past-due balances.
- Make outbound collection calls and negotiate payment plans when needed.
- Research billing issues and reconcile AR accounts.
- Maintain accurate customer account information.
- Partner with internal teams on collection strategies.
- Meet AR goals, including call volume and aging targets.
What We’re Looking For
- 2–5 years of AR, collections, or customer-facing experience.
- Experience with outbound calls and high-volume accounts.
- Strong customer service, communication, and organizational skills.
- Self-motivated and comfortable in a fast-paced environment.
- AR reconciliation experience preferred.
- ERP experience, including Global Edge, is a plus.
Benefits of Joining Our Team
• Medical and Dental Benefits
• Life Insurance
• PTO
• 401k & Company Match
• Town Shares program, which allows you to share in the long-term financial success of our company as you grow with us.
About RES-G
RES-G is a one-stop shop for the commercial foodservice industry, providing equipment service, parts, support, and distribution to keep our customers up and running.
RES-G Group is an equal-opportunity employer.
RES-G is a division of Unlimited Service Group.
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