The Adobe Commerce Technical Program Manager leads multi-solution Adobe Experience Cloud programs, coordinating cross-functional teams and ensuring effective delivery management and governance.
Position Overview
We are seeking an experienced Adobe Commerce Technical Program Manager (TPM) to support Adobe and jointly led Adobe–Blue Acorn iCi programs. This role provides delivery leadership across multi-solution Adobe Experience Cloud engagements, ensuring alignment between strategy, architecture, and execution.
You will coordinate cross-functional technical teams, manage program governance, and drive visibility across all solution tracks to ensure that complex Adobe programs run cohesively and predictably.
This position is ideal for someone who thrives in multi-solution, enterprise-scale environments and understands both the technical depth and delivery rigor required for Adobe Experience Cloud programs.
Key Responsibilities
Program Leadership & Delivery Management
- Lead end-to-end delivery across Adobe Experience Cloud programs (AEP, RTCDP, AJO, CJA, AEM Assets, Workfront, Marketo).
- Establish and manage governance frameworks including RAID logs, status reporting, program communications, KPIs, and delivery milestones.
- Align technical dependencies, sprint planning, and program sequencing with Adobe and client stakeholders.
Cross-Functional Facilitation
- Partner closely with Adobe architects, Blue Acorn iCi technical teams, and client teams to ensure seamless collaboration.
- Coordinate solution tracks to guarantee cohesion, visibility, and accountability across engineering, data, UX, and strategy teams.
- Facilitate working sessions, architectural discussions, and integration planning.
Technical & Platform Alignment
- Understand platform-to-platform interactions and help teams navigate technical constraints, data flows, and environment dependencies.
- Guide coordination across dev/QA/stage/prod environments and CI/CD-driven deployment workflows.
- Support programs involving multi-platform integrations, migrations, or modernization of Adobe stacks.
Required Skills & Experience
Adobe Experience Cloud Expertise
Broad fluency across key Adobe platforms, including:
- AEP (Adobe Experience Platform)
- RTCDP (Real-Time Customer Data Platform)
- AJO (Adobe Journey Optimizer)
- CJA (Customer Journey Analytics)
- Adobe Commerce
- AEM Assets
- Workfront
- Marketo Engage
Technical Understanding
- Knowledge of data lifecycle, source systems, identity models, ingestion processes, segmentation logic, and activation workflows.
- Understanding of multi-environment architecture and deployment processes supporting Adobe Experience Cloud programs.
Program Delivery Experience
- Demonstrated success managing large-scale, multi-solution enterprise programs.
- Experience with agile, scaled agile, or CI/CD-enabled delivery models.
- Proven ability to manage complex dependencies, risks, and cross-team integration efforts.
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