Guides customers in implementing and optimizing the Varonis data security platform. Develops outcome-driven delivery plans, translates technical requirements, resolves blockers, advises on security best practices, tracks engagement milestones, and performs remediation projects to reduce security risk. The role is primarily remote with occasional on-site customer support.
Job Title: Advanced Services Engineer
Summary
The Advanced Services Engineer is a customer-facing role that guides customers from intent to measurable outcomes by implementing and maturing their Varonis data security platform. By translating business goals into an execution plan, the role prioritizes adoption, operationalization, and risk reduction while setting measurable targets and clear decision points.
Responsibilities
- Gather and analyze information about a customer’s environment, stakeholders, priorities, and constraints to define an outcome driven delivery plan
- Effectively assess and translate technical and operational requirements needed to achieve the customer’s desired outcomes
- Proactively identify blockers to progress and drive creative paths forward to maintain momentum and reduce time-to-value
- Understand customers’ security pain points and consult on Varonis leading security practices that improve security posture and adoption
- Advise customers on security best practices and help embed them effectively into their business processes
- Manage, track, and report on the progress of customer engagements, ensuring milestones, deliverables, and outcomes are clearly documented and communicated
- Perform remediation projects to help customers reduce security risk by identifying gaps and implementing corrective actions
- Support customers primarily through remote engagement, with occasional on‑site assistance
Requirements
- Undergraduate degree (or equivalent practical experience)
- 5+ years of related experience in customer facing technical roles
- Experience with cloud/SaaS ecosystems such as Microsoft 365, Azure, AWS, Google, Amazon S3, and Salesforce.
- Good knowledge of Microsoft Purview
- Excellent interpersonal, multitasking, and organizational skills; strong ability to communicate technical concepts as customer outcomes
- Outstanding customer service mindset focused on achieving outcomes with consistency and transparency
- “Please the customer” mentality
- Sense of humor
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
Similar Jobs
Security • Software
Provides post-sales technical expertise to help customers optimize Varonis deployments, reduce security risk, and strengthen cloud environments. Assesses complex customer scenarios, recommends security improvements, translates requirements into technical solutions, leads remediation and optimization engagements, resolves escalated issues remotely and onsite, and reports engagement outcomes to technical and executive stakeholders.
Top Skills:
Agentic AiAksAWSAzureDatabricksEcsEksGCPGkeMcpsSnowflake
Fintech • Insurance • Financial Services
Leads enterprise talent planning and design, integrating strategic workforce planning, skills intelligence, talent review, succession, career development, and employee growth. Designs scalable processes, decision frameworks, governance, user experiences, reporting requirements, and adoption strategies. Partners with Talent, Finance, Technology, HR, analytics, and business leaders to translate workforce insights into talent decisions, succession-risk visibility, skills-based planning, and workforce investment actions.
Top Skills:
HrisStrategic Workforce Planning Platforms
Machine Learning • Payments • Security • Software • Financial Services
Owns cloud security capabilities across Azure, AWS, and Palo Alto platforms, including CNAPP enablement, vendor relationships, security control ownership, attestation evidence, and control effectiveness reviews. Develops Microsoft Power BI dashboards for cloud configuration violations and stakeholder reporting. The role also designs, implements, documents, and supports security solutions, partners with architecture and operations teams, and drives cloud security improvements.
Top Skills:
Amazon Web Services (Aws)Azure DefenderCloud-Native Application Protection Platforms (Cnapp)Cortex CloudAzureMicrosoft Power BiPalo AltoPrisma Cloud
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
