Company Description
CallSphere is a voice-first AI platform designed to help organizations increase revenue and reduce operational workload by automating sales, customer support, and operations using advanced AI voice and chat agents. Operating 24/7, CallSphere handles customer inquiries, guided selling, appointment scheduling, ticket triage, issue resolution, follow-ups, and more in real time. By eliminating inefficiencies like wait times and manual interventions, CallSphere enables fast responses, enhanced customer experiences, and optimized conversion rates. Trusted by industries such as Property Management, Healthcare, Logistics, and Retail, the platform seamlessly integrates with existing systems, delivering measurable business value without disrupting workflows.
Role Description
This is a full-time remote role for an Agent Developer Intern at CallSphere LLC. The selected candidate will develop, test, and improve AI-powered voice and chat agent workflows. Responsibilities include writing scripts, configuring conversational flows, identifying user needs through data analysis, performing quality assurance checks, collaborating with engineers/designers, and troubleshooting agent behavior to ensure optimal performance. This role offers an opportunity to work in a fast-paced environment and gain hands-on experience in conversational AI.
Qualifications
- Proficiency in programming languages such as Python or JavaScript
- Familiarity with AI concepts, frameworks, and natural language processing (NLP) technologies
- Experience with chatbots, voice agents, or dialog flow creation
- Strong data analysis and debugging skills
- Effective communication and collaboration skills with cross-functional teams
- Ability to work independently, manage priorities, and meet deadlines remotely
- Pursuing or recently completed a degree in Computer Science, Engineering, or a related field
- Experience with cloud platforms and REST APIs is a plus
- Curiosity and passion for conversational AI and cutting-edge technology
Similar Jobs
What you need to know about the Chicago Tech Scene
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
