Leads infrastructure engineering initiatives across cloud, mainframe, and midrange environments. Designs and maintains secure, production-grade agentic AI solutions for infrastructure automation, validates AI-assisted recommendations, and ensures resiliency, auditability, compliance, and operational excellence. Partners with SRE, operations, architecture, risk, and control teams; evaluates tools and vendors; modernizes processes; and mentors engineers through technical reviews and coaching.
Become a member of a team where you can contribute significantly to shaping the future of a world-renowned and influential company. Among top performers, you can make a direct and meaningful impact.
As a Senior Lead Infrastructure Engineer at JPMorganChase within the Infrastructure Platform Data & Specialty Services team, you exhibit both depth and breadth of knowledge regarding software, applications, and technical processes across multiple technical disciplines. You also have a specialization in a specific domain within infrastructure engineering to drive programs or initiatives consisting of multiple technologies and applications.
Job responsibilities
As a Senior Lead Infrastructure Engineer at JPMorganChase within the Infrastructure Platform Data & Specialty Services team, you exhibit both depth and breadth of knowledge regarding software, applications, and technical processes across multiple technical disciplines. You also have a specialization in a specific domain within infrastructure engineering to drive programs or initiatives consisting of multiple technologies and applications.
Job responsibilities
- Applies deep technical expertise and problem-solving methodologies focused on analyzing complex data and systems, anticipating issues, considering upstream and downstream implications, and advising on mitigation actions
- Uses enterprise-authorized AI capabilities within the work environment to accelerate analysis of complex infrastructure signals and documentation of mitigation options, validating outputs and handling operational data according to sensitivity and security requirements.
- Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and technology processes
- Drives results and implements multiple complex programs
- Drives thought leadership within the product line
- Responsible for infrastructure engineering in accordance with business requirements and executes work according to compliance standards, risk and security, and business objectives
- Leads reuse-first adoption of AI-assisted practices across delivery and automation routines to reduce recurring issues, ensuring changes are validated, traceable and auditable, and aligned to resiliency and security expectations
- Architect, build, and maintain agentic AI solutions that automate manual or repetitive infrastructure management tasks, ensuring solutions are secure, auditable, and production-grade
- Contribute to tooling strategy and vendor/product evaluations by prototyping, performing technical due diligence, and recommending fit-for-purpose approaches for Mainframe/Midrange automation
- Partner with operations, SRE, architecture, risk, and control functions to ensure AI capabilities are implemented safely, transparently, and in alignment with JPMorgan Chase policies and regulatory expectations
- Mentor engineers through pairing, code/design reviews, and technical coaching; help build sustainable technical leadership depth within the organization
Required qualifications, capabilities, and skills
- Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
- Knowledge of one or more areas of infrastructure engineering such as: hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience or performance assessments
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
- Adept in specific infrastructure technology and programming languages
- Deep knowledge of cloud infrastructure and multiple cloud technologies (ability to operate in and migrate across public and private clouds)
- Experience designing and delivering production solutions with strong non-functional requirements (resiliency, scalability, performance, security, and operational excellence).
- Working knowledge of risk and control considerations in enterprise technology (e.g., SDLC controls, change management, access controls, auditability, data handling).
- Proven ability to lead technical delivery in a matrixed organization: influencing partners, unblocking execution, and driving outcomes across multiple teams/functions.
- Strong engineering fundamentals: API/service design, distributed systems concepts, data modeling, testing strategy, CI/CD, and observability (logs/metrics/traces).
- Experience mentoring and guiding other engineers via code reviews, design reviews, and technical feedback
Preferred qualifications, capabilities, and skills
- Knowledge of Mainframe and Midrange automation, operational tooling, and platform management practices
- Exposure to agentic AI patterns and controls (human-in-the-loop design, guardrails, prompt/tool governance, evaluation/monitoring) in production contexts
- Track record partnering with SRE and operations teams on reliability engineering and operational efficiency improvements (e.g., toil reduction, incident automation, runbook modernization)
- Experience building integrations across heterogeneous infrastructure ecosystems (e.g., job schedulers, monitoring/alerting, ticketing workflows, configuration systems)
- Experience in financial services or similarly regulated industries, with understanding of governance, controls, and audit expectations
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
JPMorganChase Chicago, Illinois, USA Office
Chicago, IL, United States
Similar Jobs
Financial Services
Leads the design, engineering, and delivery of production-grade agentic AI solutions for mainframe and midrange infrastructure management. Owns architecture, implementation, testing, rollout, monitoring, resiliency, security, and operational readiness. Partners with SRE, operations, risk, and architecture teams to ensure governance and reliability. Evaluates tools and vendors, communicates technical decisions, and mentors engineers while driving automation and reducing operational toil.
Top Skills:
Agentic AiAIAPIsAutomation PlatformsCi/CdDistributed SystemsLogsMainframe SystemsMetricsMidrange SystemsObservabilityTraces
Fintech • Healthtech • HR Tech • Information Technology • Financial Services • Telehealth
Provides empathetic phone and chat support to families navigating loss, disability leave, and other difficult life events. Responsibilities include creating care plans, researching resources and service providers, answering logistical questions, documenting interactions, meeting service levels, escalating sensitive issues, maintaining knowledge resources, and sharing user insights. The role requires independent work, strong communication, organization, problem-solving, adaptability, and comfort with technology and sensitive data.
Top Skills:
Google SuiteSlackZendesk
Fintech • Information Technology • Payments • Sharing Economy • Financial Services • Cryptocurrency
Designs, builds, and maintains secure data pipelines, ETL processes, data warehouses, and quality controls. Collects, validates, cleanses, and analyzes data; develops SQL queries, Tableau dashboards, and AWS-based solutions; investigates data integrity issues; documents standards; and partners with stakeholders to deliver technical solutions using Agile and DevOps practices.
Top Skills:
AgileAmazon S3Apache AirflowSparkAWSCollibraDatabricksDevOpsETLGitlabJupyterMySQLPostgresPysparkPythonRedshiftScaled AgileSnowflakeSQLStarburstTableau
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
