Assessment Content Manager

Job Description:

We are looking for an Assessment Content Manager who will be responsible for developing, organizing, and maintaining the content used in various assessment types. This role involves creation of learning objectives, question creation support with GenAI and Author community, review process, publication, and maintenance. Assessment content managers often work closely with subject matter experts and curriculum managers to ensure that the content is accurate, valid, and reliable.

We are seeking a diligent person to join our team to create high-quality assessments that accurately measure skills, knowledge, and competencies. You will craft valid, reliable, and engaging assessments that drive learning and performance outcomes.

Whether it's building formative quizzes, high-stakes certification prep, or adaptive assessments, you’ll play a key part in ensuring learners are accurately and fairly evaluated across a variety of technical and professional domains.

Who you’re committed to being:

• You have excellent writing, editing, and quality assurance skills.

• You enjoy working with cross-functionally and learning from SME's.

• You love to lead a project and its deliverables.

• You are a life-long-learner and enjoy staying up-to-date with industry trends.

What you’ll do:

• Designing, creating, and reviewing assessment items such as multiple-choice questions, case studies, or performance tasks to develop valid and reliable assessments that align with learning objectives and competency frameworks.

• Ensuring that assessment content aligns with curriculum standards, learning objectives, and educational goals.

• Reviewing and editing assessment content to ensure accuracy, clarity, and fairness.

• Establishing guidelines and standards for creating assessment content to maintain consistency and reliability.

• Use assessment platforms or software tools to create and deliver assessments effectively.

• Analyzing assessment results to evaluate the effectiveness of content and identify areas for improvement.

• Documenting processes, procedures, and decisions related to assessment content development.

• Apply evidence-based assessment design principles to ensure fairness, inclusivity, and accessibility. Collaborate with subject matter experts (SMEs) to ensure technical accuracy and relevance of content.

• Write, edit, and review high-quality assessment items (e.g., multiple choice, multiple select, coding tasks, scenarios) while ensuring consistency in tone, difficulty level, and formatting across all items.

• Use item analysis and psychometric data to revise and improve assessment items based on performance and user feedback. Support continuous improvement efforts by staying current with assessment trends, learning science, and industry standards (e.g., AERA, APA, NCME).

• Participate in test blueprinting, standard-setting, and other validation activities.

• Experiment and refinement of the use of Generative AI for assessment question creation.

Experience you’ll bring:

• Experience in training, development, or a related field.

• Experience with SaaS software (eg. ZenDesk, Asana, Confluence, and Smartsheet).

• Experience with technical/IT content or certifications (e.g., AWS, Azure, Python, security).

• Background in psychometrics or data analysis using tools like Excel, R, or SPSS.

• Knowledge of accessibility and universal design for learning (UDL) standards.

• Experience with adaptive testing or automated assessment tools.

Requirements:

• 3-5 years of assessment development or instructional design, or related experience.

• Bachelor’s degree in education, instructional design, psychometrics, or a related field.

• Strong command of assessment types, taxonomy, and principles of validity and reliability.

• Familiarity with learning management systems (LMSs), authoring tools, and item banks.

Why you’ll love working here:

• We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location

• We’re mission driven and guided by our culture pillars

• We have a strong commitment to diversity and belonging

• We cultivate a culture of trust, autonomy, and collaboration

• We’re lifelong learners and champion team member growth and advancement

• We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.

About us:

Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.

Physical and Mental Requirements:

Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.

EEOC Statement

Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the bottom of our website to learn how to request an accommodation.

For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report here.

The annual US base salary range for this role is $67,200 - $93,300 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary, this role may also be eligible for benefits and bonuses.

Applications must be submitted within 90 days after the initial posting date to be considered.

Please be aware of recruiting scams that may impersonate Pluralsight. These unauthorized parties may use our name, logo, and employee information to solicit personal information or payments from job seekers under the guise of employment offers. Please note the following:

• Pluralsight will only contact candidates through official channels, such as emails from the @pluralsight.com domain or direct messages via our verified profiles (e.g., LinkedIn).

• We will never request payment, banking information, or personal documents (such as your social security number or passport) as part of the application process.

• All legitimate Pluralsight job openings are posted on our Careers page, and our hiring process is outlined in detail on our How We Hire page.

If you receive a suspicious message claiming to be from or about Pluralsight, we encourage you to contact us directly via [email protected] to verify its authenticity.

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