Assurance Knowledge Management Leader (Location Flexible)

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Assurance Knowledge Management Leader is responsible for designing, implementing, and sustaining knowledge management strategies that enable Assurance professionals to efficiently access, share, and apply institutional knowledge. This role partners closely with Assurance leadership, national office teams, content creators and practitioners to ensure critical guidance, tools, and insights are well‑governed, current, and embedded into day‑to‑day workflows.

This individual operates at both a strategic and executional level, balancing governance and standards with practical adoption and usability.

ESSENTIAL DUTIES

Knowledge Strategy & Governance

• Define and execute the Assurance knowledge management strategy aligned to firm priorities, regulatory requirements, and digital transformation initiatives
• Establish governance models for assurance content, including ownership, review cycles, approval standards, and retirement of outdated materials
• Ensure alignment with firm‑wide knowledge, risk, and compliance policies
• Ensure alignment with Enterprise Knowledge Management (EKM) governance, architecture, and design policies and procedures

Content Management & Enablement

• Oversee the lifecycle of assurance knowledge assets (guidance, methodologies, playbooks, FAQs, templates, training materials) and ensure auditors have access to current and relevant information
• Partner with subject matter experts to capture tacit knowledge and convert it into reusable, high‑quality content
• Drive consistency, clarity, and usability across assurance content
• Establish and support document retention policy complying with legal, regulatory, and Firm policies

Platform & Tool Enablement

• Serve as the business owner or key partner for knowledge platforms and repositories used within Assurance
• Collaborate with digital and technology teams to integrate knowledge into practitioner workflows (e.g., audit tools, digital workpapers)
• Identify opportunities to improve searchability, discoverability, and adoption of knowledge assets

Stakeholder & Cross‑Functional Partnership

• Partner with key stakeholder groups such as Assurance Leadership, NPSG, AS Digital, AS Operations and others to ensure alignment
• Support change management and communication efforts related to new or updated guidance
• Facilitate feedback loops to continuously improve knowledge relevance and usability

Measurement & Continuous Improvement

• Define and track KPIs related to knowledge usage, quality, and impact
• Use insights and data to prioritize improvements and demonstrate value to leadership
• Continuously refine processes as the Assurance knowledge ecosystem evolves

People & Program Leadership

• Lead and develop junior team members or extended contributor networks as the function scales
• Manage intake, prioritization, and execution of knowledge initiatives
• Balance multiple initiatives while maintaining high standards and delivery discipline

EDUCATION/CERTIFICATIONS

• Bachelor’s degree or equivalent experience (required)

TECHNICAL SKILLS

• Advanced experience using SharePoint Online, Classic and Modern (required).
• Intermediate experience using Microsoft Forms or equivalent (required).
• Knowledge of Microsoft Power Platform (Apps, Automate and BI) (preferred).
• Intermediate experience using Microsoft Office Suite (preferred).
• Knowledge of Active Directory, LDAP and DNS (preferred).
• Knowledge of web analytics tools such as Google Analytics, AvePoint tyGraph or equivalent (preferred).

SPECIAL REQUIREMENTS SPECIFIC TO JOB

• Experience operating in regulated environments with strong governance expectations
• Proven ability to manage complex initiatives and influence across teams without direct authority
• Strong understanding of assurance processes, risk, and quality considerations
• Ability to translate complex guidance into clear, usable content
• Excellent stakeholder management and communication skills
• Strategic thinker with strong execution and follow‑through
• Comfortable navigating ambiguity and building new capabilities from the ground up
• Data‑informed decision maker with a continuous improvement mindset
• Experience supporting large, distributed professional populations

TRAVEL

• Ability to travel on occasion to participate in firm or department meetings and training seminars.

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. 

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.