Auto & General Liability Claims Unit Manager

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best “A” (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.

Amerisure is currently recruiting a Commercial Auto & General Liability Claims Unit Manager. The role will be hybrid 3 days a week. The ideal candidate will have experience handling Michigan PIP along with the other requirements specified in the job description.  

Summary Statement

Leads claims professionals ensuring execution of service model, production standards and superior outcomes. Promotes the success of the organization through development and advancement of relationships with agencies, policyholders and employees.

Essential Tasks/Major Duties

• Supervise, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness.
• Collaborate proactively with agents, policyholders and internal stakeholders on claims and provide strategic insight on book of business as needed.
• Provide technical guidance to ensure proper investigation of losses, identification of coverage, determination of compensability, evaluation of liability, damages and litigation management.
• Ensure plans of action are proactively developed and executed to conclude claims pursuant to guidelines and delegated authority.
• Ensure proper reserves are established and maintained to accurately reflect financial exposure.
• Utilize file audits, periodic file reviews and available resources to identify trends and developmental opportunities.
• Lead cross functional teams to identify and resolve issues and design and implement solutions to prevent future occurrence as necessary.
• Analyze and interpret information to develop and execute plans improving claims operations.

Knowledge, Skills & Abilities

• Bachelor’s degree or equivalent combination of education and experience.
• 5 years commercial claims adjusting experience.
• Industry accreditation preferred.
• Ability to obtain appropriate state licensing as required.
• Intermediate proficiency with Microsoft Office Suite.
• Demonstrated successful ability to lead people and get results through others preferred.
• Ability to think strategically with supporting analytical and problem-solving skills, including the ability to deal with ambiguity.
• Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
• Excellent verbal and written communication skills with the ability to interact with internal and external customers.
• Ability to travel overnight up to 25%
• Ability to travel daily between locations.
• #LI-BR1

Just as we are committed to creating exceptional value for our Partners For Success® agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine’s Best Places to Work in Insurance, we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you.

Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer.  Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.   Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. Any improper interference with an employee’s ability to perform their job duties may result in disciplinary action, up to and including termination.