Automation Process Controller

What You'll Do

You will support and oversee production operations within an automated warehouse by monitoring warehouse processes for accuracy and efficiency and ensuring optimal product flow to meet operational throughput. You will address system downtime by implementing improvement plans and participate in troubleshooting and root cause analysis for complex control system issues. Occasional travel may be required.

Essential Functions

• Provide general production support for automated warehouse operations.
• Virtually monitor warehouse processes to ensure accuracy, efficiency, and on-time completion.
• Ensure optimal product flow to meet operational throughput requirements.
• Monitor system downtime and implement improvement plans to reduce downtime.
• Maximize use of system capacity by identifying and mitigating systematic bottlenecks.
• Participate in troubleshooting events and conduct root cause analysis for control system-related issues.
• Collaborate with the control team to develop best practices for increased productivity in automated warehouse operations.
• Other essential duties may be applicable and assigned as necessary.

What Experience and Education You Need

• Minimum 1 year of experience in an automated warehouse facility required.
• Experience with Warehouse Management System (WMS) required.
• Proficiency in Microsoft Excel for data analysis and experience with WMS software features required.
• Demonstrated ability to apply technical knowledge to diagnose, troubleshoot, and resolve equipment and process issues.
• Experience with PLC programming and conveyor control systems required.

What Could Set You Apart

• Experience with warehouse operations, including inventory management.
• Familiarity with TCP/IP networking and Windows Server administration.
• Ability to manage multiple tasks efficiently.
• Effective verbal and written communication.
• Ability to work independently and as part of a collaborative team.
• Ability to adapt to ambiguity and changing priorities.
• Experience developing best practices for productivity in automated warehouse operations.
• Bachelor's degree preferred.

Physical Requirements

• Requires several hours per day of sitting, getting up and down from chairs, reaching, and/or bending.
• Requires manual dexterity with normal hand and finger movements for typical office work, including the operation of computers, telephones, and similar equipment.
• Requires ability to comprehend and communicate with others, verbally and/or in writing.
• May require travel by automobile and airplane for business.
• May require visits to warehouse operations in temperatures at or below freezing.
• May require the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds.

The company’s good-faith and reasonable estimate of the range of possible compensation at the time of posting for this position is minimum $17.75-$26.50 hourly. Rate may vary based on work location. 

About UsJoin the Cold Chain That Feeds the World.
For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we’re a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world – and we’re looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people’s growth and well-being. If you’re ready to make a meaningful impact in a company that puts people first, Americold is the place for you.