Coinbase Logo

Coinbase

Billing Operations & Strategy Specialist

Sorry, this job was removed at 04:17 p.m. (CST) on Friday, Jul 11, 2025
Remote
Hiring Remotely in USA
45-53 Annually
Remote
Hiring Remotely in USA
45-53 Annually

Similar Jobs at Coinbase

13 Hours Ago
Easy Apply
Remote
USA
Easy Apply
254K-299K Annually
Expert/Leader
254K-299K Annually
Expert/Leader
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead engineering teams within the Platform Product Group, focusing on building scalable, compliant systems while mentoring and managing engineering talent.
Top Skills: Blockchain TechnologySoftware Engineering
Yesterday
Easy Apply
Remote
USA
Easy Apply
167K-197K Annually
Senior level
167K-197K Annually
Senior level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead crypto-focused technical programs at Coinbase, coordinating with cross-functional teams to align business objectives, track progress, and resolve compliance issues.
Top Skills: JIRALookerSQL
2 Days Ago
Easy Apply
Remote
USA
Easy Apply
180K-212K Annually
Senior level
180K-212K Annually
Senior level
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
The Product Manager II will lead cash product development, collaborating with cross-functional teams, launching new products, and ensuring a best-in-class user experience while focusing on compliance and risk mitigation.
Top Skills: Defi BankingFintech

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

The Billing Operations & Strategy Specialist supports Coinbase’s billing and collections BPO team. You'll ensure smooth daily operations, troubleshoot billing issues, and drive workflow improvements. Responsibilities include monitoring BPO performance and serving as an escalation point. This role also contributes to strategy and process enhancements, adapting procedures to evolving business needs. Ideal candidates have a keen eye for process optimization, strong analytical skills, and a collaborative mindset.

What you’ll be doing (ie. job duties):

  • Billing Operations:
    • Daily Monitoring of billing Business Process Outsourcing (BPO) performance and generating accurate invoices and resolving discrepancies effectively.
    • Monitor billing timelines, collections, and address payment-related issues
    • Ensure the team maintains and updates billing procedures and workflows as new systems, billing types, or organizational priorities emerge.
    • Collaborate with stakeholders to ensure procedural compliance and scalability.
  • Process Improvement & Strategy:
    • Evaluate billing and broader operational workflows to identify inefficiencies and propose solutions.
    • Leverage tools and data to streamline and automate processes to enable scalability.
  • Procedure Maintenance:
    • Oversee BPO performance, and ensure the team maintains and updates billing procedures and workflows as new systems, billing types, or organizational priorities emerge.
    • Collaborate with stakeholders to ensure procedural compliance and scalability.
  • Data Management:
    • Use SQL for retrieving and analyzing billing data to provide actionable insights.
    • Work with engineers to troubleshoot systems and enhance reporting tools.
  • Collaboration:
    • Coordinate with Sales, Finance, and Engineering teams to address billing and operational needs.
    • Contribute insights and facilitate improvements to operational strategies.
  • Compliance: 
    • Ensure all activities adhere to compliance standards, regulatory requirements, and company policies.

What we look for in you (ie. job requirements):

  • 2-4 years of experience in billing, finance operations, or a similar role.
  • Strong organizational, problem-solving, and analytical skills.
  • Basic SQL skills for querying data and delivering insights.
  • Experience managing operational procedures and updating documentation.

Nice to haves:

  • Familiarity with billing software or financial systems is a plus.
  • Experience with Python or other scripting tools
  • Exposure to fintech, SaaS, or fast-paced environments

Job #: P70986


Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).
Pay Range:
$45.69$53.75 USD

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view the Know Your Rights notice here.  Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. 

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.    


What you need to know about the Chicago Tech Scene

With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.

Key Facts About Chicago Tech

  • Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
  • Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
  • Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
  • Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account