Binance Accelerator Program - Creative Operations

What You'll Do

Resource Management & Capacity Planning

• Support capacity planning processes by tracking planned vs actual resourcing needs, identifying recurring gaps, and suggesting practical ways to make forecasting more accurate

• Partner with Creatives and Creative Operations Lead to identify resourcing challenges, skill gaps, workload bottlenecks, and process inefficiencies using Asana reporting and workload data

• Master dashboards and Asana reporting views to continuously identify automation and process streamlining opportunities

• Monitor the creative pipeline proactively to ensure 95% on-time resourcing for BAU creative requests




AI & Automation

• Identify repetitive resourcing tasks that can be reduced or automated using AI, Asana automations, or improved workflow rules (task assignment support, workload summaries, capacity reporting, status updates, recurring follow-ups)

• Implement AI-enabled or automation-based workflow improvements that reduce manual resourcing effort and improve consistency

• Use AI to support faster analysis of workload, resourcing risks, and project pipeline data — turning raw information into clear insights for Creative leadership




Agency & Freelancer Management

• Complete an audit of current agency partners, including scope, performance, cost-effectiveness, turnaround times, quality of output, and fit against team resourcing needs

• Support onboarding, setup, or scope expansion/reduction for agency partners to increase resourcing flexibility

• Define and document standardized agency resourcing protocols in Confluence — how agency support is requested, assigned, tracked, reviewed, and measured

What We're Looking For

• Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders.

• Highly organized and detail-oriented, you enjoy tracking, organizing, and making sense of complex workflows

• Strong analytical skills, comfortable working with data, reporting, and dashboards to identify patterns and make recommendations

• Proficiency with project management tools (experience with Asana reporting and automations is a strong plus)

• Interest in AI and automation, you've used AI tools and are excited about applying them to operational workflows

• Strong communication skills 

• Self-starter mentality, you proactively identify problems and propose solutions rather than waiting to be told what to do

• Interest in creative operations, marketing, or project management as a career path

• Currently enrolled in or recently graduated from a relevant degree program

• Comfortable working in a fast-paced, global, cross-functional environment