Business Analyst

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

We’re seeking a Business Analyst to connect strategy, data, and execution across our Agile development teams. This role serves as the critical bridge between product management, engineering, editorial, and customer-facing teams—translating business needs into clear, actionable requirements that deliver measurable value to teachers and students.

You’ll play a key role in advancing our digital transformation, supporting initiatives such as our AI-driven product, ClassMate learning platform, World Book Online, and data-driven lesson builder tools.

Key Responsibilities

• Partner with Product Manager, Product Director, and stakeholders to gather, analyze, and document requirements that drive clarity and alignment across teams.
• Translate business goals into user stories, acceptance criteria, and workflows within an Agile/Scrum environment.
• Collaborate with UX, Data, and Engineering teams to design functional solutions and data models that improve product usability and learning impact.
• Perform gap analyses and process mapping to identify opportunities for automation, scalability, and continuous improvement.
• Facilitate sprint planning, backlog grooming, and retrospectives, ensuring business priorities are reflected in development activities.
• Lead user acceptance testing (UAT) and validation of new product features before release.
• Collect and analyze post-launch metrics to evaluate product effectiveness and support iterative improvements.
• Create and maintain clear documentation (process flows, data dictionaries, and requirement specifications) to ensure knowledge continuity.
• Support integration of AI, metadata tagging, and content personalization initiatives across World Book’s platforms.
• Serve as a liaison between stakeholders and technical teams, ensuring transparent communication and timely delivery.

Qualifications

• Bachelor’s degree in Business, Computer Science, Information Systems, or related field; MBA or equivalent experience preferred.
• 3–5 years of experience as a Business Analyst, Product Analyst, or equivalent role within an EdTech, SaaS, or digital content environment.
• Strong understanding of Agile/Scrum principles; experience in Jira, Confluence, or similar tools required.
• Excellent analytical, problem-solving, and critical-thinking skills.
• Proficiency with data visualization/reporting tools (e.g., Power BI, Tableau, Looker).
• Familiarity with API documentation, integrations, and system workflows.
• Outstanding written and verbal communication skills; able to present complex ideas clearly to both technical and non-technical audiences.
• Strong project management and organizational skills, with a proven record of delivering on commitments.
• Experience in AI, data analytics, or learning technology environments is a plus.

Salary - $65,000 - $85,000

Pay Range:

We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more!

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], and please be sure to include the title and the location of the position for which you are applying.