Business Analyst

 About Us:

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. 

We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.  

JOB SUMMARY:

CorroHealth sits at the center of the revenue cycle revolution. Fundamental operations of the revenue cycle are supported through our expert teams while we recast the role of clinicians through automation. This shift to a true clinical revenue cycle helps us achieve our core purpose – exceed client financial health goals.
For each patient population, CorroHealth automates key clinical aspects of the cycle. Our platforms focus on capture and application of clinical documentation while easing the burden on physicians.
Scalability is prioritized in the support of client program operations. As with most revenue cycle partners, our skilled and enthusiastic team is available to outsource any portion of the cycle. However, we can also complement client programs with additional expert support or upskill existing client teams to meet program demands.
Whether our team is deployed directly, or automation is incorporated for a more programmatic solution, CorroHealth delivers.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 
Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.

The Business Analyst, under general direction, is responsible for analyzing, identifying, and owning operational initiatives and ensuring efforts are focused on business critical, business improvement, and financially beneficial activities. Job duties include collecting all operational initiatives. With the input of leadership, this role will determine the prioritization of initiatives, taking into account the company’s goals and ROI. Job responsibilities also include creating succinct business requirements for our reporting applications and analytic teams and creating ad-hoc financial and operational reports as-needed. Job requires providing executive-level status updates.

 Key Responsibilities:

1. Data Model Development

• a. Perform requirements elicitation for analytics and reporting initiatives supporting RCM performance, client (internal & external) reporting, and operational decision-making

• b. Translate healthcare business needs into clear and well-structured functional and technical requirements, user stories, and acceptance criteria

• c. Hypothesize and develop analytical approaches for identifying, analyzing, and interpreting trends or patterns in complex data sets

• d. Identify and recommend opportunities for data modeling optimization

2. Reporting Portfolio Production/Maintenance

• a. Develop reports, dashboards and visualizations to help key stakeholders understand and manage business performance

• b. Develop, maintain, and scale reporting tools

• c. Curate report portfolio/presentations for RCM operations leaders and client stakeholders regarding findings and insights

• d. Identify and recommend opportunities for report production optimization

3. Data Governance/Quality

• a. Support standardized definitions for key RCM metrics, KPIs, and reporting conventions

• b. Ensure data integrity, consistency, and accuracy across recurring and ad hoc reporting

• c. Proactively identify gaps, risks, and dependencies related to data, workflows, or compliance

4. Project Management

• a. Inform management critical risks/issues

• b. Use corporate and/or industry naming guidelines and standard abbreviations

• c. Leverage analytical skills and time management skills to ensure that all requirements are accomplished within established timeframes

5. Customer Service

• a. Manage stakeholder expectations and deliver high-quality reporting and analytics within established timeframes

• b. Respond to ad hoc requests in a timely manner with follow-up questions and estimated delivery dates

• c. Communicate and validate requirements with key stakeholders

Education & Experience:

Education:

• Bachelor's degree in Business, Healthcare Administration, Analytics, Information Systems, or a related field

• Experience:

• 5+ years of progressive analytical experience, including experience with data visualization and presentation, supporting healthcare, analytics, or revenue cycle initiatives.

• Strong oral, written and interpersonal communication skills to operational, clinical, technical, and executive audiences

• Strong understanding of data management concepts, principles, and industry best practices

• Advanced level proficiency with

• Excel (pivot tables, Power Query, advanced formulas)

• PowerPoint

• BI tools (Power BI, Tableau, or similar)

• AI, CoPilot, Claude, ChatGPT, or similar

• Working knowledge of SQL sufficient for creating/optimizing queries and stored procedures

• Experience developing, automating and analyzing reports and generating conclusions from available information

• Expert data gathering, analytical and data visualization skills

• Preferred - Experience working with Epic or Meditech, preferred

• Preferred - Strong knowledge of healthcare revenue cycle processes, including billing, coding, AR, denials, self-pay, and appeals

• Preferred - Strong understanding of healthcare data structures and reporting workflows

Knowledge, Skills, & Abilities

• MS Office advanced proficiency

• Highly self-motivated, self-directed with strong attention to detail

• Ability to effectively prioritize and execute tasks in a high-pressure environment

• Experience working in a team-oriented, collaborative environment

• Ability to consistently meet expected deadlines

• Ability to recognize/analyze/resolve system and procedural problems

• Ability to perform well under pressure and to work independently with high levels of initiative

• Ability to translate complex data from multiple systems into clear, actionable insights for both operational and executive audiences

• Ability to manage multiple projects simultaneously and voice concerns with the team leaders when appropriate

PHYSICAL DEMANDS:
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.
A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.