Jenkins Auto Group Logo

Jenkins Auto Group

Business Development Coordinator

Posted 17 Days Ago
Be an Early Applicant
In-Office
Leesburg, FL
Entry level
In-Office
Leesburg, FL
Entry level
Coordinates incoming service calls, appointment requests, and internet inquiries for a dealership. Responsibilities include answering calls with scripts, scheduling and confirming service appointments, following up on missed appointments and aged leads, contacting customers, tracking appointment show rates, and maintaining hot sheets. The role requires strong English communication, confidence, organization, computer skills, and call center experience.
The summary above was generated by AI
Job Summary:

The Business Development Representative is responsible for receiving, processing and coordinating all out going telephonic service inquiries, appointment requests and internet queries. He/She promptly responds to service requests by coordinating/collaborating with the appropriate dealership department manager.

The ideal Business Development Representative will have a strong command of the English language, a high level of self-confidence, a post-high school education (college coursework or technical school), strong computer skills, exceptional organizational skills and will have call center experience.

Benefits:

  • Medical- 4 plans (BCBS)
  • Dental
  • Vision
  • Term Life
  • Company-paid Term Life
  • STD/LTD
  • Accident indemnity rider
  • PTO / Sick days (annually)
  • 401(k) with an employer match
  • Employee Assistant Program
  • FMLA / Maternity/Paternity Leave
  • Bereavement Leave

Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.) 
Duties and Responsibilities:

The following is a representative list of the duties and responsibilities associated with this position:

  • Answer all incoming Service Appointment call using script
  • Follow up with appointments and missed appointments
  • Confirm all pending appointments (service)
  • Follow up with aged service leads
  • Track Appointment show rate
  • Track and follow up with hot sheets
  • Work with service leads by contacting customers and getting a set appointment for a dealership visit
  • Adhere to all company policies, procedures and safety standards
  • Perform other duties as assigned
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Sitting: Remaining in the seated position 
  • Walking: Moving about on foot 
  • Lifting: Raising or lowering an object from one level to another (includes upward pulling) 10-25 lbs. 
  • Reaching: Extending hand(s) and arm(s) in any direction 
  • Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling 
  • Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips 
  • Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly 
  • Hearing: Perceiving the nature of sounds by ear 
  • Vision: Clarity of vision at 20 inches or less 
  • Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye 
  • Color Vision: Ability to identify and distinguish colors 
  • Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point 

Environmental Conditions:  Be able to work in a climate-controlled environment

Exposure to:

  • Electric Shock
  • Atmospheric conditions
  • Noise 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Similar Jobs

Entry level
Automotive • Retail
Coordinates incoming sales and service inquiries across phone, showroom, and internet channels. Follows up with leads, missed appointments, unsold showroom traffic, aged leads, and pending appointments; schedules dealership visits; tracks sold vehicles and hot sheets; and collaborates with dealership department managers to address customer requests.
Junior
Social Impact
Supports corporate giving marketing strategies, partnership proposals, campaigns, content development, brand compliance, web updates, partner reports, and marketing collateral. Coordinates timelines, proofreads materials, tracks campaign assets and metrics, researches trends, and provides project support for business development and donor engagement initiatives. The role also supports events and maintains professional relationships across internal teams and corporate partners.
Top Skills: Digital Marketing Automation PlatformsMS OfficeProject Management Software
Entry level
Automotive • Retail • Transportation
Handles incoming service calls, appointment requests, and internet inquiries for a dealership. Coordinates with service department managers, schedules and confirms appointments, follows up on missed appointments and aged leads, contacts customers to generate dealership visits, and tracks appointment show rates and hot leads while following company policies.

What you need to know about the Chicago Tech Scene

With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.

Key Facts About Chicago Tech

  • Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
  • Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
  • Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
  • Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account