Niederrheinische Verkehrsbetriebe AG (NIAG)
Business Development Manager - Air & Ocean
Be an Early Applicant
Lead new business development for air and ocean freight by building multi-level customer relationships, maintaining a sales pipeline, identifying profitable accounts, recommending logistics solutions, collaborating with internal teams to retain customers, and meeting revenue and gross profit targets using CRM tools.
What You Can Expect:
- Establishes multiple contacts and builds relationships at multiple levels and departments within prospects, developing advocates within a customer's organization to strengthen relationships.
- Understands and stays informed of the customers' business, industry and sector, and applies that knowledge to identify opportunities and articulate where Rhenus can provide value within the customer's supply chain.
- Effectively executes sales activities and maintains a pipeline to generate revenue to meet or exceed net revenue goals and expectations.
- Understands market conditions and competitive landscape to provide efficient and effective modes of transportation solutions for the customer.
- Win, retain and develop customers through sales activities by actively setting the appointments for face-to-face sales meetings with customers and following the schedule laid by inside sales.
- Assessing the prospective account as profitable, significant or strategic in order to secure winning bids.
- Build rapport and trust with customers by being informed about customer's business and the market.
- Support customer retention through collaboration with all resources including our Product teams, other sales channels and local Station Management.
- Responsible for increasing gross profit and market share while developing ongoing relationships with new customers.
- Execute strategic sales in line with company growth plan.
- Develop and implement strategies and tactics to meet and preferably, exceed the given targets.
- Uses CRM to identify, call & track prospects to gain core bus and strategic customer opportunities.
- Recommend solutions based on customer needs by using industry knowledge.
- Managing opportunities and risks securing the interests of Rhenus.
What You Bring:
- Ability to think out of the box (Entrepreneur).
- Minimum 3 years of experience in the 3PL or International Freight Forwarding industry.
- Strong persuasion skills, work-ethic, integrity and entrepreneurial spirit.
- Strong working knowledge of Freight Forwarding services, supply chain, including ocean & air (export & import).
- Familiar with Incoterms issued by the International Chamber of Commerce (ICC).
- Able to achieve results by setting high standards and committing to clear objectives.
- Located within 300 miles proximity of the sales territory and willingness to travel.
- Able to make decisions independently in a creative and effective manner, as well as plan and prioritize effectively and proactively.
- Proficient in Microsoft Office Suite.
- Experience with Microsoft Dynamics 365 CRM considered a strong asset.
- Demonstrated negotiation and sales strategies experience.
- Strong presentation, communication, and interpersonal skills.
- Values a diverse and inclusive work environment.
- Strong ability to establish and manage relationships with varying levels of stakeholders.
- Demonstrate competence in conflict management, decision making and strategic planning.
- Fluency in written & spoken English; bilingual capability considered a plus.
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