Business Intelligence Analyst

Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Summary:
The Lead Management Product Team's mission is to deliver qualitative leads through our digital application to our internal customers: Industries and Dealers to drive services revenue through our digital product.
What you will do:
The Business Analyst hired to this position will support the Leads portfolio in the ALI group within Cat Digital. This role involves analyzing business problems and issues using data from internal and external sources to provide actionable information directly to the dealer end users.
The analyst will collaborate with the internal teams and will also participate in specific projects aiming at further strengthening the lead management digital product.

• Gather and implement business requirements for leads development.
• Analyze feedback information to improve leads quality.
• Provide business recommendations to internal partners based on quantitative and qualitative data.
• Improvement, enhancement, and development of specific dataset based on opportunities.
• Drive processes improvement and automation of lead generation application.
• Coordination with multiple data teams across Caterpillar including business intelligence and Insights teams.
• User data support and training
• Participate in cross-functional project teams to address business issues related to aftermarket leads.
• Work directly with business partners to understand the informational needs of end users and create Lead solutions that turn data into critical Leads for our dealers.
• Perform other job duties as assigned by Caterpillar management.

Skill Descriptors

• Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Business Data Analysis: Knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.
• Business Assessment: Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities; ability to assess the benefits, risks, and success factors of potential applications.
• Technical Writing/Documentation: Knowledge of technical writing; ability to write technical documents such as manuals, reports, guidelines or documents on standards, processes and applications.

Consideration for Top Candidates:

• Ability to code in SQL, with a strong foundation in understanding relational data and proven experience in translating business problems into data-driven solutions.
• Programming skills in any language such as Python
• Experience with Snowflake datasets.
• Ability to manipulate data and create meaningful visualization.
• Project management experience
• Good communication & presentation skills
• Business Knowledge in a specific area or dealer exposure

What you Will Get:
Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We've created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Learn more on our Built In Chicago page at https://www.builtinchicago.org/company/caterpillar
Additional Details:

• This position has the option to be based out of either our Chicago, IL or Peoria, IL.
• This position is not open to sponsorship
• This position is not open to relocation

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Summary Pay Range:
$95,640.00 - $143,520.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
July 11, 2025 - July 22, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities.
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