Business Operations Manager

Hybrid
Full Time
Intermediate or Experienced
$137,080 to $156,450 a year
Seattle, Washington, United States
About Possible
Since our founding, we have redefined how people approach small-dollar loans-delivering over $1 billion in funding to more than 1.5 million customers, issuing over 4 million loans, and saving our customers more than $650 million.
At Possible, we're building a new type of consumer finance company; one that helps our customers stay out of debt rather than profit from their staying in it. We are a Public Benefit Corporation with the mission to help communities unlock economic mobility through affordable credit products crafted to improve financial health for generations. Join the team that's making our goal a reality.
About the job
Team Introduction
As a new member of the Biz Ops and finance team, you will work on the most interesting, cross functional, high impact and intellectually stimulating projects. Key responsibilities include developing and owning periodic product and business review processes, driving actionable insights from product KPIs and business metrics, partnering with cross functional stakeholders to prioritize initiatives against Possible's Objectives, and owning strategic projects that support the business in achieving its goals. This highly visible role requires a high aptitude of analytical problem solving, project management, strategic communication and collaboration as you work cross-functionally to develop and shape our business and financial strategy. This role reports to the Director of Biz Ops.
The Role & Responsibilities
Key Responsibilities

• Own product and financial health analytics and monthly business reviews for one of Possible's core product offerings, identify and monitor key performance metrics and develop actionable insights
• Collaborate with stakeholders from a wide array of functions including product, engineering, marketing, operations, and credit risk to develop sophisticated business cases that examine the ROI of business investments, and product features
• Own unit economic model for one of Possible's products and drive real time insights into LTV and CAC payback
• Empower other cross functional stakeholders to make real time decisions on prioritization based on impact to Possible's financial goals and objectives
• Manage complex, strategic cross-functional initiatives critical to reaching our bold financial goals
• Ensure progress on priority workstreams and follow-through of critical action items; help build decision-making frameworks and deliverables
• Support annual planning and budgeting processes, goal setting (OKRs), and long-term strategy and business opportunity evaluation

Requirements
Must-Have

• 5+ years of experience in analytical roles (Consulting, investing, data science, biz ops, strategic finance)
• Strong sense of ownership, intellectual curiosity, an ability to think creatively and thrive in a dynamic, and ambiguous work environment
• Demonstrated commitment to Possible's mission and/or financial inclusion
• Excellent communication skills and an ability to manage significant cross functional projects when ownership and roles are ambiguous
• Ability to synthesize detailed analytic or financial information into clear and actionable information for a broad array of stakeholders
• High attention to detail but an equally important ability to zoom out to see the big picture and evaluate analyses with strategic goals in mind
• Collaborative and team oriented

Preferred

• Excel expert with significant experience querying data for more complex analysis (SQL or similar, or strong desire to learn)
• Experience supporting and managing periodic business review and goal setting processes a plus

Location and Benefits
This is a hybrid position with a shared in-office schedule of Monday, Tuesday, and Thursday. Our office is centrally located in downtown Seattle.
The salary range for this role is $137,080 to $156,450. We also offer significant stock options, comprehensive benefits, a bonus plan, commuter benefits, and an excellent office space with complimentary drinks and food options.
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Matching
Paid Time Off (PTO)
Paid Holidays
Sick Leave
Remote Work
Life Insurance
Parental Leave
Bonus
Commuting
Flexible Schedule
Relocation Assistance
Commuter
With the backing of our venture investors- Union Square Ventures, Canvas Ventures, Euclidean Capital, and Unlock Venture Partners - a dedicated following of hundreds of thousands of customers, and an extraordinary team, we are unwavering in our fight for financial fairness. As one of only a few FinTech Public Benefit Corporations, we've baked our dual dedication to building a profitable and socially impactful company into our charter; we only succeed when our customers do too . Give us a shout if you'd like to help us ship financial products that protect consumers from predatory lending practices and promote economic health.
Possible Finance is dedicated to financial fairness and community empowerment. We welcome diverse perspectives and experiences to help us achieve our mission of unlocking economic mobility for generations to come.
Learn more about us as a Public Benefit Company .