Job Summary
The Business Systems Analyst will analyze customer processes and business needs and translate into business requirements documents. This role will collaborate with stakeholders to define and develop technical solutions and ensure team understands business needs and requirements as well as manage the change of requirements throughout the project lifecycle using company requirements management frameworks and ensures standards are met.
Duties and Responsibilities
- Analyze customer processes and business needs and translate into business requirements documents.
- Collaborate with stakeholders to define and develop technical solutions and ensure team understands business needs and requirements.
- Work with project stakeholders in the elicitation and documentation of requirements.
- Identify possible requirements gaps for future needs.
- Manage the change of requirements throughout the project lifecycle using company requirements management frameworks and ensures standards are met.
- Recommend business process improvements.
- Support QA testers in the development of test strategies and plans.
- Collaborate directly with teammates and business partners to build solutions that solve problems and are reusable, scalable, fast, and maintainable.
- Collect information on business needs and translate the data into technical requirement.
Experience and Education Requirements
- 2-4 years of experience in Solutions Analysis or Business Systems Analysis.
- Bachelor's degree in Business Administration, Computer Science, or similar or equivalent combination of education and experience.
- Experience in requirements gathering methodologies and the SDLC.
- 1+ years of experience with SQL.
- Experience with business requirements and business process analysis to ensure IT solutions meet the business's needs.
- Experience with industry standard business systems analysis techniques and processes, including user stories, UML diagraming, and process documentation.
- Understanding of APIs.
- Experience in technical business analysis in the life insurance and annuity domain.
- Advanced knowledge of SQL to understand, manipulate, and pull insights from data sets for business improvements; and help implement solutions.
- Experience with developing Source-to-Target-Mappings.
Preferred Requirements
- Jira experience.
- CBAP, aCAP, or CAP certification.
- Product Owner or ScrumMaster certification.
- Experience using process models, specifications, diagrams, and charts.
- Experience at an Insurance or Financial Services firm.
- Insurance and/or Life & Annuity industry experience.
Skills and Abilities
- Strong analytical, critical-thinking, and problem-solving skills.
- Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Ability to manage multiple tasks and deadlines simultaneously.
- Exhibits flexibility and tolerance for ambiguity with the ability to thrive in a rapidly changing business environment.
- Results-oriented.
- Dedicated work ethic.
- Strong interpersonal communication skills, written and verbal.
Other Requirements
- Perform other functions, duties and projects, as assigned.
- Regular and punctual attendance.
- Minimal travel required (less than 10%).
#LI-MB1 #LI-Remote
Work Environments
F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you'll work with your leader to decide what works best for your role.
F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected].
Join our employee-centric hybrid work environment: F&G Careers
About F&G
Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life’s unexpected events.
As a national Top Workplace1, an Iowa Top Workplace2 and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.
1Top Workplaces USA 2022 – 2023
2Des Moines Register Top Workplaces 2018 – 2022
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