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Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
The Services Project Coordinator facilitates customer support for installation jobs, managing communications, tracking progress, and resolving issues while ensuring compliance and project alignment.
Top Skills:
Installation Management SystemMyredvestSalesforce
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
The Services Project Coordinator facilitates customer installation jobs, manages communications with all stakeholders, and ensures projects meet timelines and compliance requirements while providing excellent customer service.
Top Skills:
Installation Management SystemMyredvestSalesforce
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Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The Associate Customer Support Technician will assist customers with software and hardware inquiries while providing excellent customer service via phone, email, and chat. Responsibilities include troubleshooting, problem resolution, and escalating issues as needed.
Top Skills:
FreshdeskJIRAMicrosoft ApplicationsSalesforceTalkdesk
• Support data operations; make sure the data is delivered to clients on time, accurate and within scope. • Become process/platform SME; conduct root cause analysis of data issues and act as the point of contact to address questions, queries and requests • Independently perform work within guidelines and according to specific procedures • Support internal and client testing activities prior to “go live” date and immediate post-production transition, oversee and improve live processes • As part of the wider team, add an input on overall Alpha Data product enhancements and requirements • Collaborate with Alpha Data Implementation, Service Management and IT teams to share best practices, raise issues, develop consistent global processes
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
