The role supports data operations by ensuring timely and accurate delivery of data to clients, conducts root cause analysis, and collaborates with teams for product enhancements and testing activities.
• Support data operations; make sure the data is delivered to clients on time, accurate and within scope. • Become process/platform SME; conduct root cause analysis of data issues and act as the point of contact to address questions, queries and requests • Independently perform work within guidelines and according to specific procedures • Support internal and client testing activities prior to “go live” date and immediate post-production transition, oversee and improve live processes • As part of the wider team, add an input on overall Alpha Data product enhancements and requirements • Collaborate with Alpha Data Implementation, Service Management and IT teams to share best practices, raise issues, develop consistent global processes
Top Skills
Client Testing
Data Analysis
Data Management
Process Improvement
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What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
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