JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
As a Change Control Coordinator at JLL, you'll serve as the linchpin in ensuring seamless, risk-free operational changes across critical systems. This role demands a detail-oriented professional who can navigate complex data center environments while maintaining the highest standards of safety and compliance. You'll work collaboratively with Regional Engineering Managers, site teams, and clients to prioritize and escalate issues, diagnose change control compliance gaps, and identify procedural risks before they become problems. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, and this position offers the chance to develop expertise in change management within mission-critical environments. With a keen eye for process optimization and a commitment to seeing every issue through to resolution, you'll maintain oversight of our Standard Operating and Methods of Procedures library while ensuring every change follows best-known methods.
What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you partner with engineering teams to deliver gold-standard service. This is more than a coordination role—it's about protecting operational integrity while building the systems and relationships that enable our clients' success.
What your day-to-day will look like:
Manage client change control systems and impacted work order systems, understanding downstream impacts to Business Intelligence systems and maintaining seamless operational continuity
Review, approve, and track Methods of Procedures (MOPs), lockout/tagout documentation, and Emergency Operating Procedures (EOPs) to ensure compliance with safety standards and procedural accuracy
Serve as the day-to-day contact with the owner's representative, communicating technical items clearly to peers, upper management, and clients while maintaining professional relationships
Diagnose change control compliance issues and MOP procedural risks, appropriately escalating problems to Regional Engineering Managers for timely resolution
Maintain oversight of the current library of Standard Operating and Methods of Procedures for all Critical Systems Work, recommending improvements based on operational insights
Collaborate with engineering teams to educate and partner on methodologies that produce risk-mitigating procedures, fostering a team-first mindset across the organization
Prepare and maintain accurate documentation and reporting of change control data to management, ensuring transparency and traceability
Perform administrative review of best-known methods, continuously improving documentation quality and procedural effectiveness
Required qualifications:
Thorough understanding of critical systems with data center engineering background, including ability to walk stakeholders through switching and de-energizing procedures end to end
Experience in MEP (Mechanical, Electrical, Plumbing) field with strong operational knowledge of critical systems functions
Exceptional written and verbal communication skills, with demonstrated ability to produce clear technical documentation and work scripts
Proficiency in computer applications including Google Docs, MS Office Suite, Excel, CMMS, BAS, and related software platforms
Strong organizational abilities with proven experience managing multiple priorities and documentation libraries simultaneously
High degree of flexibility, adaptability, and conflict management capability to navigate complex stakeholder environments
Solid interpersonal skills with demonstrated ability to collaborate effectively across teams and with diverse stakeholders
Preferred qualifications:
Experience as a lead engineer, assistant chief, or similar leadership role in data center environments
Technical writing experience with demonstrated portfolio of procedures, SOPs, or MOPs
Experience with digital work scripting libraries and template conversion systems
Knowledge of back-up power design, data center design principles, industry nomenclature, and technical acronyms
Willingness to take on growth and stretch assignments that expand capabilities and career opportunities
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
72,000.00 – 82,000.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site –Columbus, OH, New Albany, OH, Riverwoods, ILIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
JLL Technologies Chicago, Illinois, USA Office
Chicago, IL, United States, 60601
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