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Zebra Technologies

Channel Sales Engineer, Associate (Chicago)

Posted 2 Days Ago
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In-Office
Chicago, IL, USA
61K-92K Annually
Entry level
In-Office
Chicago, IL, USA
61K-92K Annually
Entry level
Support account and channel management by designing and presenting technical solutions, positioning Zebra products versus competition, and influencing small to mid-sized deals. Work under general supervision, collaborate with sales, engineering, and partners, and support customer troubleshooting and solution delivery. Role involves significant travel and individual quota responsibility.
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Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.


You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

Working with Account or Channel Management, assists in developing and executing technology strategy. Designs solutions that meet customer needs and beat competition. Develops strong relationships with sales team, internal engineering, and key technical customer contacts and leverages to Zebra’s advantage; creates and delivers high impact solution presentations.
Invaluable opportunity for someone looking to enter into the SE function, or newer in their sales engineering career, to learn from the ground up.

Essential Duties and Responsibilities:

Knowledge/Expertise
– Technical Skills - Uses moderate domain / solutions knowledge
– Knowledge of Zebra - Utilizes solid understanding of all Products/Services in business

– Sales Skills

– Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills

– Managerial Skills - Understands policies and practices related to role and shares ideas for improvement

– Business Acumen - Understands and explains how Zebra solutions can help customer’s business results; obtains profitable revenue growth via value proposition vs. competition
– Market/customer Knowledge

– Uses full knowledge of customer’s business and market economics /
trends to position effectively versus competition

Solution Complexity/Strategic Thinking
– Nature of Problems Solved

– Solves routine problems of moderate complexity (e.g. verifying technical compatibility) at the customer level

– Role in Addressing Problems

– Understands and resolves problems with support from technical
resources

– Complexity of Solutions

– Typically medium complexity (e.g. value proposition vs. competition), but may have some complex projects that require unique coordination of technical resources

Freedom to Act

– Level of Guidance

– Works under general supervision. Makes decisions of moderate complexity that impact deliverables of projects; exercises judgment in approach, sometimes requiring and assessing tradeoffs

– Takes Direction From – Group Manager and Directors

Customer Interface
– Role – Acts independently

– Level of Customer Contact

– Buyers / decision makers for small and mid-sized deals and end users – Main Level of Interaction

– Responsible for influencing the customer to purchase small to moderate size projects

– Required Knowledge of Customer

– Operational strategies for success and competitors

Accountability

– Business and Financial Impact

– Responsible for individual revenue attainment with established
prices and personal expenses

– Relative Size and Scope

– Moderate to average individual quota size for business and like roles – Types of Projects

– Many transactions with some moderately complex deals

– Strategic Impact for Zebra

– Medium/mid-term

Qualifications:

Minimum Qualifications:

  • Bachelors Degree in a technical concentration or equivalent experience

  • 0 + years in a related technical role (Sales Engineer, Systems Engineer, Solution Architect, Pre-Sales Engineer, IT)

  • 50% Travel expected

  • Must reside in the US, specifically within Chicago or surrounding suburbs, with the ability to commute to the downtown office on a hybrid schedule

Preferred qualifications:

  • Ability to with our key channel partners to help develop their business around our solutions

  • Working in a customer-facing environment

  • Capable of giving portfolio overviews to channel partners

  • Sales and technically savvy, with strong customer facing skills pertaining to driving new & innovative solutions and facilitating problem resolution 

  • Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills

  • Demonstrated experience communicating with B2B customers/ experience working in a customer-facing environment and troubleshooting customer issues

  • Experience in a Sales Engineer function preferred

Equal Opportunity Employer:

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [email protected].

Know Your Rights:

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Conozca sus Derechos:

https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Pay Range:

$61,440.00 - $92,160.00 Annual

Incentive Compensation:

In addition to base pay, Zebra offers this role an opportunity to earn variable compensation in the form of commission for achieving quota, at 25% , in accordance with the terms of the applicable sales incentive plan.

Zebra Total Rewards:

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.

HQ

Zebra Technologies Lincolnshire, Illinois, USA Office

3 Overlook Point, Lincolnshire, IL, United States, 60069

Zebra Technologies Buffalo Grove, Illinois, USA Office

Buffalo Grove, United States

Zebra Technologies Chicago, Illinois, USA Office

Chicago, United States

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