Lead end-to-end operations and P&L for a business unit, driving process improvements, operational efficiency, scalable systems, and data-driven performance. Manage large cross-functional teams, oversee customer experience, compliance, forecasting, and reporting, and collaborate with leadership to translate strategy into measurable outcomes while mentoring leaders and strengthening organizational capability.
This role is for one of the Weekday's clients
Salary range: Rs 600000 - Rs 6000000 (ie INR 6-60 LPA)
Min Experience: 6 years
Location: Remote (India), USA
JobType: full-time
We are looking for a highly driven operations leader to take complete ownership of a business unit’s execution, performance, and growth. In this role, you will work closely with the CEO to transform strategic goals into measurable business outcomes while driving operational excellence, profitability, and team performance. The position requires a strong balance of leadership, process management, data-driven decision-making, and business ownership in a fast-paced, remote-first environment.
RequirementsKey Responsibilities
- Take end-to-end ownership of business operations, execution, and P&L performance for the assigned business unit.
- Drive operational efficiency by improving processes, workflows, and service delivery standards.
- Lead and manage large cross-functional teams while fostering accountability and high performance.
- Build scalable systems, optimize operational frameworks, and implement process improvements.
- Analyze business performance metrics, identify gaps, and use data-driven insights to improve profitability and efficiency.
- Collaborate closely with leadership teams to align execution with long-term strategic goals.
- Ensure compliance, quality standards, and operational consistency across all business functions.
- Oversee customer experience and ensure smooth execution across the complete client lifecycle.
- Manage reporting, forecasting, and operational planning to support sustainable business growth.
- Mentor team leaders and strengthen organizational capability through structured performance management.
- Strong experience in business operations, operational leadership, or COO-level responsibilities.
- Proven ability to manage P&L, scale operations, and lead high-performing teams.
- Data-driven mindset with the ability to analyze metrics and make informed operational decisions.
- Excellent leadership, communication, and stakeholder management skills.
- Strong process orientation with the ability to streamline complex operational workflows.
- Ability to thrive in fast-paced, high-growth, and remote work environments.
- Experience handling large teams, cross-functional collaboration, and strategic execution.
- Highly accountable, proactive, and capable of driving results with minimal supervision.
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