Claims Auditor

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.
Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.

On-site

Location: Atlanta, GA   

Alternate Locations:  Chicago, IL, Dallas, TX, Philadelphia, PA, Scottsdale, AZ

Essential Job Functions:

·         This position is responsible for reviewing and evaluating closed and open claim files against our Claims Handling Guidelines or Best Practices to ensure that company procedures are followed.This will include claims handled by our Third Party Administrators (TPAs) as well as claims handled by our internal claims staff (Starr Adjustment Services)

·         Perform audits through claim systems and on-site visits

·         Activities will include pre-audit preparation, actual audit, prepare audit report and follow up on recommendations

·         Will be required to review, and monitor, multiple on-line claims systems

·         Participate in claim file reviews with insureds, brokers and Third Party Administrator’s claim personnel

·         May have responsibility for specialized analytic reporting for each line of business

·         May be called upon to support product development/enhancement and other projects as needed

Position Requirements:

·         This position is shown as being open in Atlanta but, for a strong candidate, it may be possible to base this role in another Starr office within the US

·         The ideal candidate will have experience in Financial Lines.

·         Seven to ten years of technical claims handling experience managing relevant claims or managing TPA oversight

·         A Bachelor’s Degree is required

·         Demonstrated success of the claims handling process, compliance procedures, and high level of analytical capability will be important

·         The strongest candidate will have experience auditing claim files, but any candidate must have the experience to provide technical expertise and research for issues within the Claims organization

·         Excellent organization skills with the ability to multi-task and prioritize

·         Must be self-motivated and a team player

·         Ability to manage time effectively, set priorities and meet deadlines

·         Strong communication (verbal and written) and interpersonal skills

·         Must be service and risk-management oriented

·         Proficient in MS Word, Excel and Power Point.

·         Travel may be required and will vary depending on business needs and caseload

·         May be asked to perform other duties as required by management.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.