Claims Specialist – International

This is a remote position.

• Manage and monitor personal injury insurance claims from initial filing through resolution.
  
• Communicate with insurance adjusters, attorneys, clients, medical providers, and other involved parties.
  
• Review claim information, supporting documentation, medical records, bills, and insurance correspondence.
  
• Follow up with insurance companies regarding claim status, liability, coverage, and settlement negotiations.
  
• Maintain accurate and up-to-date claim notes and documentation.
  
• Identify missing information or documentation needed to move claims forward.
  
• Track claim deadlines, follow-ups, and important case updates.
  
• Assist with evaluating claims and preparing information for settlement negotiations.
  
• Escalate issues or delays to the appropriate attorney or supervisor.
  
• Maintain confidentiality and handle sensitive client and case information professionally.
  
• Manage multiple personal injury claims while meeting productivity and quality expectations.
  

• Must have previous personal injury experience.
  
• Must have previous insurance claims experience.
  
• Previous experience working with personal injury law firms is strongly preferred.
  
• Experience communicating with insurance adjusters is required.
  
• Strong understanding of the personal injury claims process.
  
• Experience reviewing medical records, bills, claim documentation, and insurance correspondence.
  
• Strong written and verbal English communication skills.
  
• Excellent organization and attention to detail.
  
• Ability to manage multiple cases and follow up consistently.
  
• Comfortable working independently in a remote environment.
  
• Must be located outside of the United States.
  
• Must have reliable internet and your own computer/equipment.
  
• Ability to work U.S. business hours as required by the position.