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Attain

Client Services Lead, Enterprise Partnerships

Reposted 6 Days Ago
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In-Office
Chicago, IL, USA
Senior level
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In-Office
Chicago, IL, USA
Senior level
Lead strategic partnerships with key clients, manage high-touch relationships, and enhance Attain's audience and measurement solutions through collaboration and optimization.
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About Attain

Built for consumers and companies, alike. 

In a world driven by data, we believe consumers and businesses can coexist. Our founders had a vision to empower consumers to leverage their greatest asset—their data—in exchange for modern financial services. Built with this vision in mind, our platform allows consumers to access savings tools, earned wages and rewards without cost or hidden fees. In exchange, they give permission to use their real-time data for research, insights and targeted advertising.

At Attain, your contribution will help us build a more equitable and efficient data sharing ecosystem—whether helping consumers access modern financial services or businesses leverage data to achieve better outcomes. You’ll have the opportunity to work directly with hands-on leaders and mission-driven individuals everyday.

We are hiring this role to be based out of either Chicago, IL or New York, NY. At the moment, we are targeting candidates who are currently based in those markets. Thank you for understanding! 

About the role

As our Client Services Lead – Enterprise Partnerships, you will serve as the primary strategic and operational partner for our most valuable platform clients. Your role is to ensure seamless execution, deepen relationships with these key partners and deliver industry-leading audience and measurement solutions. You will play a pivotal role in managing high-touch relationships, proactively addressing complex challenges and collaborating cross-functionally to enhance Attain’s presence within the programmatic ecosystem. The ideal candidate has a strong background in ad-tech client services, data activation and measurement, combined with a strategic mindset to support the continued success of our largest partners.

Preferred Qualifications

  • 5+ years of experience in digital advertising, with a strong focus on audiences, measurement and insights
  • Deep knowledge of DSPs and ad platforms, audience targeting and measurement offerings, particularly within our enterprise partnerships list
  • Proven track record of managing and scaling key partnerships 
  • Proven experience developing scalable playbooks, sales collateral, and operational workflows that enable non-technical teams to successfully sell and service complex data products. 
  • Strong analytical skills with the ability to interpret campaign and audience performance, providing actionable recommendations, client communication and measurement reporting
  • Exceptional project management skills and the ability to juggle multiple high-priority initiatives
  • Experience with pre-sale feasibility checks, partner enablement and technical troubleshooting
  • A consultative approach to upselling data activation and measurement solutions
  • Proficiency in Excel (Pivot Tables, VLOOKUPs, data analysis) and BI tools (Looker, Tableau, or similar)

What a typical week might look like

High-Touch Partner Engagement and Optimization

    • Act as the primary point of contact for platform partners, ensuring a seamless experience with Attain’s data and measurement offerings
    • Provide dedicated support for ongoing campaigns, ensuring clients maximize value from Attain’s audience and measurement solutions
    • Review campaign and audience performance regularly, providing proactive insights and recommendations for optimization

Cross-Functional Collaboration and Partner Enablement

    • Work closely with Product and Engineering teams to ensure seamless integrations and resolve technical issues
    • Lead education sessions and enablement workshops for Attain’s audience and measurement solutions within partner teams
    • Collaborate with the broader Client Services team to standardize processes and scale best practices

Strategic Growth and Expansion

    • Identify upsell opportunities for additional audience segments, measurement solutions, and deeper integrations
    • Build case studies and success stories to reinforce Attain’s value proposition in-market
    • Support outbound go-to-market initiatives with sellers to expand adoption within our enterprise partners

Feasibility Checks and Pre-Sale Support

    • Evaluate data availability, audience feasibility, and measurement suitability for incoming RFPs from enterprise partners
    • Collaborate with internal teams (Product, Engineering, and Sales) to identify solutions that align with client needs
    • Troubleshoot potential data activation or measurement challenges before launch

At the end of your first year, you will have…

  • Successfully onboarded and grown relationships with our enterprise partners
  • Helped standardize feasibility checks for measurement to improve pre-sale efficiency
  • Increased data and measurement adoption by identifying and executing upsell opportunities within key partners
  • Established best-in-class operational workflows for high-touch partner management
  • Led internal and external training sessions, positioning Attain as an indispensable partner in the audiences, insights and measurement space
  • Played a critical role in scaling Attain’s presence within top DSPs and ad-platforms

We’re excited to hear from you. 

At Attain, we are passionate about finding people to continuously help us grow our organization. We encourage you to apply, even if your experience doesn’t match every detail of the job description. If we don’t see something that immediately fits, we will keep your resume on file for future opportunities.

About the role 

As our Sales Team continues to grow, we are looking for a Client Services Lead who will serve as a primary strategic partner for Attain’s key advertiser and agency relationships. Reporting to the Associate Director of Client Services, you will be responsible for the end-to-end success of client campaigns—from strategic planning and data activation to performance measurement and long-term retention.

You are a hands-on expert in the programmatic and data landscape, acting as a trusted advisor to clients while ensuring operational excellence in every engagement. Your digital media expertise and relationship-building skills will be the foundation that helps our customer base scale as our offerings expand beyond insights, programmatic media, and measurement.

Preferred Qualifications

  • 5+ years of experience in digital advertising, programmatic media, or data-driven marketing.
  • Deep expertise in the ad-tech ecosystem, including DSPs, SSPs, DMPs, and data-driven insights.
  • Bachelor’s degree in Marketing, Business, or a related field.
  • Proven ability to build and upsell media execution and measurement strategies to traders, agency teams, and executives.
  • Strong analytical skills with the ability to translate complex data into actionable strategic insights for clients.
  • Excellent presentation and organizational skills, with experience managing multiple high-value priorities in a fast-paced environment.

What a typical week might look like

  • Strategic Account Management: Lead the day-to-end relationship for a portfolio of high-value accounts, acting as their primary point of contact to ensure strategic alignment and satisfaction.
  • Campaign Strategy & Execution: Oversee the entire lifecycle—from initial kick-off and onboarding to final reporting—ensuring measurable business growth through data-driven recommendations.
  • Growth & Retention: Partner with Sales to identify upsell opportunities and expand Attain’s data activation and measurement footprint within existing accounts.
  • Cross-Functional Collaboration: Work with Product and Engineering teams to surface client feedback and influence the development of new data and measurement solutions.
  • Process Innovation: Contribute to the development of scalable playbooks and best practices for campaign management and client communication.
  • Mentorship: Provide guidance and share best practices with Client Services Managers and Specialists on the team.

At the end of your first year, you’ll have helped us

  • Successfully managed and grown a portfolio of key accounts with high retention and satisfaction rates.
  • Onboarded net-new business while building the operational components of our measurement and data activation offerings.
  • Raised the bar of our organizational expertise in the marketplace by leading cross-functional education sessions.
  • Utilized your programmatic experience to collaborate with sellers and grow our outbound go-to-market strategies.

We’re excited to hear from you. At Attain, we are passionate about finding people to continuously help us grow our organization. We encourage you to apply, even if your experience doesn’t match every detail of the job description.

Top Skills

Excel
Looker
Tableau
HQ

Attain Chicago, Illinois, USA Office

Our Chicago office is centrally located in the heart of downtown in the Northwest side of the Loop, offering easy access to public transit, great lunch spots, and scenic river views.

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