Clinical Technology Product Manager - Interoperability

CVS Health is seeking a Clinical Technology Product Manager to drive the delivery of interoperability capabilities that enable secure, bidirectional clinical data exchange between payers and providers.

This role supports a product within the Interoperability program, leveraging FHIR (Fast Healthcare Interoperability Resources) standards to enable seamless, standards-based data exchange across healthcare systems.

Operating within a modern product model, the Product Manager will translate product strategy into actionable delivery, owning execution across both platform and end-user experiences. This includes:

• Core interoperability capabilities such as APIs, data services, and platform features
• Provider-facing workflows that drive adoption and enable real-world use of interoperability solutions

This is a highly cross-functional role at the intersection of platform engineering, clinical workflows, and provider system integration (e.g., EHRs). The ideal candidate will collaborate closely with engineering, clinical stakeholders, and external partners to deliver scalable solutions that improve connectivity, usability, and outcomes across the healthcare ecosystem.

Key Responsibilities:

• Own and manage the team backlog, translating Product Manager priorities into well-defined user stories with clear acceptance criteria and scalable, testable requirements
• Manage and align cross-team and system dependencies to ensure smooth, timely delivery while minimizing risk and supporting successful release and adoption
• Track delivery progress, adoption, and system performance metrics to continuously refine priorities, improve quality, and drive utilization
• Serve as the primary point of contact for delivery and integration efforts, clearly communicating requirements, progress, risks and business value to internal and external stakeholders
• Drive strong agile execution practices, fostering accountability, transparency, and continuous improvement within the team
• Lead delivery of core interoperability capabilities, including APIs, integration services, FHIR-aligned data exchange models, and supporting platform features
• Partner closely with engineering to support design decisions and technical execution
• Develop a deep understanding of provider systems and EHR integration patterns, including API consumption, version compatibility, and data exchange constraints, and define internal solutions to address integration gaps and accelerate adoption
• Collaborate with other Product Managers to ensure the backlog aligns with interoperability strategy, supports product OKRs, and reflects realistic sequencing, trade-offs, and delivery feasibility

This role may be hybrid (1-3 days week onsite) in our Aetna office in Hartford, CT; Full-time Remote also considered.

Required Qualifications

• 5+ years of experience as a Product Owner, Product Manager, Business Analyst, or similar role in Agile delivery environments
• 5+ years of experience delivering API-based, integration-driven, or data platform products
• 5+ years demonstrating ability to translate complex business and technical requirements into clear, structured, and testable user stories
• 5+ years of experience partnering closely with engineering teams to deliver end-to-end features and capabilities
• 3+ years of experience with healthcare interoperability standards, including FHIR-based data exchange or comparable standards (e.g., EDI)

Preferred Qualifications

• Experience within healthcare payer and/or provider environments
• Familiarity with provider systems, electronic health records (EHRs), and clinical workflows
• Experience supporting external integrations, including partner onboarding and enablement
• Understanding of API design principles, versioning strategies, and common system integration challenges
• Strong analytical and problem-solving skills, with the ability to communicate effectively across technical and non-technical stakeholders
• Demonstrated curiosity and learning mindset; proactively partners with business stakeholders to understand strategy, challenges, and goals, and identifies opportunities to deliver impactful solutions
• Demonstrated relationship management skills, with the ability to quickly build trust and maintain credibility with stakeholders across multiple levels of the organization

Education

• Bachelor’s degree or equivalent work experience