Commercial Closing Specialist

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. 

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance.  401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.  We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

We are currently seeking a Commercial Closing Specialist that works with the Relationship Managers (RM) in the Commercial lines of business to provide loan processing support and coordinate all new money and renewal requests.  Listed below you will find a few characteristics the position requires:

• Must become proficient in the commercial online application system (CML) loan structuring guidelines, collateral requirements, due diligence items and banking processes is preferred, but not required.
• Provides an appropriate review of entity documents, appraisals, title insurance, UCC Searches and other required supporting documentation to ensure proper signor authorities and lien position.
• Must communicate effectively with other members of the Loan Fulfillment team, RMs, Banking Specialists, Credit Underwriters, in-house Legal Counsel, and Loan Operations to resolve any issues or questions.
• Requires a high level of decision-making capabilities and exception processing capability. 

Commercial Closing Specialist roles may vary – this position may be filled at a different level, including Senior, depending on the candidate’s qualifications and relevant experience.  Factors may include but are not limited to:

• Number of years of progressive or multi-faceted support experience within Commercial, Wealth or Community verticals at a Bank (or other prior financial institution or related industry)
• Depth and breadth in successful experience with providing high quality customer service by responding to telephone and email inquiries, other requests and resolving problems for both internal bank partners and/or external Commercial and/or Wealth or Community Bank clients
• Excels and demonstrates effective time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service
• Possesses thorough working knowledge of concepts, practices, policies and procedures of ONB banking products and services (or other prior financial institution or related industry)
• Utilizes and relies on demonstrated knowledge and/or proficiency products, services, rates, terms, fees, applicable regulations and systems and procedures
• Effectively ensures that each ONB client or internal partner has appropriate support focused on gaining customer longevity which is demonstrated by consistently going above and beyond to keep our clients at the center
• Confidence and proven success in making decisions/resolving (complex or unique) situations as matters may be escalated
• Aptitude or ability to assist in the training (and/or mentoring, coaching, or development) of new or existing team members within and outside of Client Services Commercial

 Salary Range

The salary range for this position is $18.25/Hr. - $29.75/Hr. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. 

Key Accountabilities

Loan Processing:

• Reviews and inputs loan submissions from RMs in CML including ownership, loan structure and compliance needs; responsible for complete and accurate data entry in CML.
• Communicates with the RM to gather additional information necessary to deem the application as complete and ready for underwriting.
• Completes loan pre-closing tasks including ordering appraisals, environment reports, and title/UCC searches; performs a detailed and thorough review of entity documents, title insurance, UCC searches, flood determinations, and other supporting documentation.
• Collaborates with RM to ensure all conditions precedent to closing required by credit are met.
• Reviews existing loan documents for accuracy and compliance with loan guidelines. 
• Finalizes post-approval in CML
• Communicates with underwriting, Line of Business Executives and Credit Administration to address policy exceptions 

Preparation of Loan Documents:

• Utilizes Loan Guidelines and commercial procedures to ensure documents are prepared in accordance with approval document.
• Utilizes special loan software to produce accurate and complete loan documents.
• Prepares template documents outside of loan software (i.e. Rate Modifications & Due Date Changes)

Service:

• Ability to prioritize large pipelines to ensure adherence to service level expectations.
• Exhibits flexibility in response to the changing banking environment.
• Ability to work in a fast-paced environment.
• Provides options and solutions when issues arise.

 Skills and Qualifications

• Associate or bachelor’s degree preferred but not required.
• Knowledge of loan documents and experience with loan processing
• Knowledge of ONB loan policy and Commercial Guidelines preferred but not required.
• Highly organized with a strong attention to detail.
• Strong analytical and problem resolution skills.
• Excellent verbal and written communication skills.
• Must have experience working in a fast-paced office environment with service level expectations.
• Must be able to meet deadlines

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. 

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.

Our culture is firmly rooted in our core values.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National Bank.  Join our team!