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Flender

Commercial Operations Manager- Winergy

Posted 8 Hours Ago
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In-Office
Elgin, IL, USA
Senior level
In-Office
Elgin, IL, USA
Senior level
Leads order management and revenue conversion for the Wind Business Segment. Responsibilities include optimizing and automating order processes, tracking monthly revenue, analyzing operational data, coordinating across departments, improving processes, and resolving customer service, delivery, and commercial escalations. The role requires strong leadership, risk analysis, independent decision-making, communication, and SAP or ERP experience.
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Commercial Operations Manager - Winergy 

Company Description

Flender is a leading global supplier for mechanical drive systems and has the reputation for highest performance, innovation, quality, and reliability of mechanical components for 125 years.
 

We're now hiring a talented Commercial Operations Manager - Winergy for our team in Elgin, IL on a full-time basis.  If you're eager for your next challenge, Flender is a great place to grow your career.

For more information on Flender, please see website: www.flender.com

Equal Employment Opportunity Statement
Flender is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, marital status, family responsibilities, pregnancy, genetic information, protected veteran or military status, other categories protected by federal, state, or local law, and regardless of whether the qualified applicants are individuals with disabilities.

Position Overview:

The Commercial Operations Manager is responsible for Flender’s Wind Business Segment execution of sales orders as well as monthly revenue conversion. This role demands interdisciplinary leadership and interdepartmental coordination as well as independent thinking. Experience in Flender’s internal processes and products or gearing industry is a welcomed plus. The ideal candidate will have a demonstrated track record in process improvement and be proficient in SAP or similar MRP/ERP System. 

The position will report to the Wind Segment Manager based in Elgin, IL. The ideal candidate will play a critical role in ensuring seamless operations from initial job input to final customer communication and always prioritize customer satisfaction.

Key Responsibilities:

  • Lead Order Management department of the Wind Business Segment
  • Optimizing order management process for exchange components, field repairs and shop repairs
  • Automizing processes and tasks related to order management (order entry, order confirmation, invoicing, etc.)
  • Track and maximize Wind Business Segment revenue on a monthly basis
  • Analyze and synthesize data related to revenue, order management and order processing to enable decision making and process improvement
  • Close coordination with other company departments to ensure customer satisfaction and timely commercial fulfillment of orders
  • Acts as escalation instance for resolving issues with customer service, delivery and commercial

Required Qualifications:

  • Bachelor’s degree
  • 5+ years SAP experience
  • Strong leadership and multidisciplinary coordination skills 
  • Strong risk analysis and mitigation skills 
  • Proven ability to make independent decisions and prioritize work 
  • Strong analytical skills for data assessment and decision-making 
  • Excellent communication skills
  • Ability to reside within a reasonable commuting distance of the facility

Flender Benefits:

  • Paid Time Off (18 Days)
  • Paid Holidays
  • Tuition Reimbursement
  • Medical, Dental, Vision, Life Insurance
  • Flexible Spending Account
  • Health Savings Account
  • 401k (6% Employer Match)
  • Employee Assistance Program

Your contact person(s) for this job posting is/are:

AnnMarie Day

Flender is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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