Position Summary
The Relationship Manager is responsible for managing and maintaining borrowing relationships. This position is responsible for the development of new and existing business through calling programs and cross-selling of Bank services. Maintaining loan quality and generating fee income are also key areas of responsibility. The Relationship Manager approves loans within his/her authority and is responsible for presenting loans for approval at various committees. In addition, the Relationship Manager is responsible for managing his/her current loan portfolio. This position will report to the Market President; an RM I can report to an RM II if identified by the Market President. Market President may determine a need for a manager of people role.
Duties & Responsibilities
- Developing new business and prospects and generate business loans through referrals, business calls, and community involvement.
- Analyzing customers’ financial data, structure and negotiate credit transactions, and perform ongoing credit management.
- Servicing existing customer relationships to maximize profitability.
- Pursuing repayment of loans and contact customers whose loans are past due or have overdrawn accounts.
- Responsible for early detection of problem loans and generation of reports for management of weak and criticized loans.
- Assist other lines of business with business development.
- Where applicable, the Commercial Market President may determine a Team Lead designation for a Relationship Manager II. Team Lead duties may include:
- Serving as a resource to associates
- Act as a trainer/coach
Education & Experience
Knowledge of:
- Strong oral and written communication skills
- Strong sales and customer service skills
Ability to:
- Generate revenue at 10/5/5 – Level I
- Generate revenue at 20/10/10 – Level II
- Analyze and interpret numerical data
- Analyze and solve problems of a complex nature and make decisions based on a wide knowledge of many factors where application of advanced technical concepts is required for which there are not precedents
- Make independent and difficult decisions within parameters of the Bank’s loan policies
- Originate new procedures and approaches to problems
- Perform duties under frequent time pressures
Education and Training:
- Requires Bachelor’s degree with an emphasis in Accounting or Finance.
- Requires 2 or more years of banking, finance, or sales related experience.
- Six months or more credit analysis experience required.
- Requires knowledge of Microsoft Office.
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.
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