Content Management Analyst

Basic Function

Wolters Kluwer Tax & Accounting is seeking a strategic, detail-oriented, Content Management Analyst to join our Research & Advisory team. This role will be key in monitoring, interpreting, and translating federal and state tax law developments into practical, actionable guidance for practitioners using CCH Axcess. Reporting to the Content Manager for the iQ team (TAA R&L), this role combines tax technical expertise with strong analytical and communication skills to create high‑quality content, queries, and client‑facing explanations. The successful candidate will support ongoing tax compliance initiatives, contribute to new product development, and collaborate across teams to ensure timely and accurate delivery of tax intelligence to customers.

Essential Duties and responsibilities

Tax Law Monitoring & Analysis

• Track changes to federal and state tax laws and monitor developments in the tax community to identify potential iQ events tied to specific tax form fields.
• Interpret tax legislation, regulations, authorities’ guidance, court rulings, and real‑world events to determine impacts on taxpayer reporting requirements.
• Maintain solid understanding of federal and state tax return structures and compliance requirements.

Content Development & Communication

• Create clear and concise ELPs/explanations to inform practitioners of relevant tax developments.
• Draft sample client letters for practitioners to share with their clients explaining tax changes and their implications.
• Assist with the preparation and loading of federal ELPs and related content for legislative updates.
• Support the development of new product features and Advisory Services content as needed.

Data & Technology Responsibilities

• Build and refine Excel queries to identify taxpayers impacted by specific developments within CCH Axcess.
• Utilize CCH Axcess extensively as part of daily responsibilities (experience required).
• On a rotating basis, coordinate loading of content to Axcess/AC across multiple teams.

Cross-Functional Collaboration

• Work collaboratively with product, content, and technical teams to ensure timely and accurate delivery of tax intelligence.
• Troubleshoot issues proactively and help resolve cross‑functional content or process challenges.

Other Duties

Performs other duties as assigned by supervisor.

Job Qualifications

Education:

• Bachelor’s in Tax/Accounting/Finance or related field required
• CPA Certification or Enrolled Agent required

Experience: 

• Minimum 2 years of experience in tax compliance
• Demonstrated understanding of U.S. Federal and state tax principles and legislation

Preferred:

• Experience with electronic business and law research tools preferred.
• Hands-on knowledge of CCH Axcess.
• Experience in publishing, editorial, or SaaS content creation.
• Familiarity with customer personas in the tax, accounting, or compliance sectors.

Other Knowledge, Skills, Abilities or Certifications:

• Strong analytical skills and the ability to interpret complex tax information.
• Excellent verbal and written communication skills, including the ability to simplify technical topics for diverse audiences.
• Strong interpersonal skills and a business-oriented mindset.
• Ability to work collaboratively across teams and in a fast-paced, evolving environment.
• Strong organizational and planning skills with attention to detail.
• Demonstrated flexibility, adaptability, and responsiveness to change.
• Ability to proactively troubleshoot issues and take initiative.
• Understanding of accounting industry customer needs and practitioner workflows.
• Good motivational skills and the ability to operate effectively as a cross-functional team member.

Travel requirements

None

Physical Demands

Normal office environment.

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.