Contract Account Manager

Why join us?

For nearly four decades, Holly Hunt has been the defining voice in modern luxury interiors. We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service to the residential and commercial design trade. During that time, we’ve stayed true to our passions, values, and deep beliefs—that well-designed spaces enrich one’s life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward.
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Position Profile

The Contract Account Manager owns the end-to-end execution of the order lifecycle for the Contract business, acting as a critical liaison between Sales, Workrooms, and internal Business Units. This role drives efficiency, accuracy, and communication across departments while assisting with the delivery of customized solutions that support project execution and client satisfaction. The Contract Account Manager is responsible for proactively managing all phases of the order and production process, coordinating with additional teams as needed. This is a cross-functional role with both Sales and Workroom-facing responsibilities.

Primary Responsibilities

• Own the quoting process for all HOLLY HUNT and partner showroom Contract projects, ensuring pricing is accurate, timely, and aligned with project requirements.
• Drive collaboration across all HOLLY HUNT business units—Furniture, Lighting, Textiles, Rugs, Art & Accessories, and Wallcoverings—to support the success of the Contract business.
• Deliver error-free documentation by reviewing and double-checking orders for accuracy and completeness.
• Enter and process quotes and orders on behalf of partner showrooms, ensuring seamless integration into the production workflow.
• Own project tracking and status updates, running weekly reports to monitor order holds, open orders, and overall project health.
• Manage and drive the completion of all open projects, ensuring timely delivery through consistent communication with workrooms, showrooms, and clients.
• Support Sales by delivering timely responses to requests for technical details, contract specs, compliance requirements (fire/building codes), and finish options.
• Lead the implementation and ongoing maintenance of Contract-specific notes in Navision (ERP), ensuring up-to-date, accurate product information for all new and existing launches.
• Execute special projects and strategic initiatives as assigned, contributing to continuous improvement and business growth.

Minimum Qualifications

• Bachelor’s degree or equivalent experience required
• 3–5+ years of experience in a retail, design, dealership, or showroom environment
• Strong written and verbal communication skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook); ERP experience preferred
• Comfortable reading and interpreting CAD drawings for quoting and order entry
• Collaborative and proactive, with a solutions-driven mindset and the ability to own tasks and deliver results independently and as part of a team

Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Holly Hunt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  [email protected].