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Valence

Contract Facilitator

Posted Yesterday
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Remote
Hiring Remotely in USA
Mid level
Remote
Hiring Remotely in USA
Mid level
Contract Facilitator delivers live webinars, group and occasional 1:1 coaching, and training for enterprise clients. After brief training, run 1–1.5 hour sessions, drive engagement and satisfaction, advise clients on product use, and support adoption and expansion through strong virtual facilitation and client relationships.
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About Us

Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We’re not just talking about the future of work — we’re building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology.

Learn more about our work with Microsoft: Valence Brings AI Coaching More Deeply Into the Flow of Work with Microsoft 365

Our focus is on the problems that actually decide whether AI changes how organizations operate — the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance.

And this isn’t for everyone. We’re not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what’s possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself.

The Role

This role will join our growing Client Solutions team to deliver consistent, high-quality coaching sessions and webinars that routinely generate positive participant feedback.

Facilitators/ Coaches join us on a contract basis for 1 - 1.5 hour long facilitation sessions at a time after a 4 - 6 hour training period on our tool, approach and content. Through excellent customer service, you will build and nurture strong relationships with our global clients (Managers, HR Business Partners, L&D Leads), actively contributing to the successful expansion of our product.

Why This Role Matters

Our Facilitators/ Coaches are at the forefront of helping our clients tackle some of the most difficult culture, team, leadership and management challenges out there today. Our Facilitators/ Coaches provide an important opportunity for our clients to understand, process, problem solve and turn their results into action, both independently and in partnership with their team.

What You'll Do

  • Take center stage by leading dynamic live webinars for the users of our Fortune 500 clients, helping them unlock the full value of our products

  • Deliver engaging, thoughtful training sessions that leave participants inspired and equipped to succeed

  • Consistently achieve high satisfaction scores and drive strong engagement across all sessions

  • Act as a trusted advisor with our clients to ensure they derive value from the tools through their individual and team usage.

  • Occasionally provide 1:1 and group user coaching and training sessions to our clients (Managers, Team Leads, HRBPs etc) on how best to leverage our tools.

  • Understand client goals, habits & level of engagement and proactive adjust as required.

What We’re Looking For

  • 2-5 years of professional experience in a fast paced environments, startups preferred

  • Excellent presentation and virtual facilitation skills

  • Ability to build rapport quickly and maintain professional relationships virtually

  • Fluency in a European language (German, French, Spanish) is required

  • High velocity execution skills with natural attention to detail

  • Self-motivated, adaptable, and resilient with a desire to exceed expectations

  • Comfortable working independently across time zones

  • Willingness to embrace challenges, experiment, and learn through feedback

  • Clear motivations for wanting to join an early-stage team

Think you have some but not all of these experiences and skills? Apply anyway - we would love to learn more about you!

Diversity Equity and Inclusion

We are committed to fostering a diverse and inclusive environment where our team members, vendors, contractors and beyond feel valued and supported. We know that our commitment to inclusion and belonging enables us to do our best work overall. We strongly encourage applications from candidates of all backgrounds regardless of race, gender, sexual orientation, marital status, age, citizenship, disability, and national origin. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process. Questions can be directed to Allison, People Lead at [email protected]

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