Coordinator, Provider Education

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Role Description

The Coordinator, Provider Education supports the execution of provider education programs through strong coordination, scheduling, communication, and administrative support. This role helps ensure provider education initiatives run smoothly by managing logistics, maintaining program materials and tracking tools, coordinating across stakeholders, and supporting routine program reporting.

This role supports two distinct workstreams: Provider Onboarding, Performance Excellence, and Learning (PROPEL), and the Clinical Excellence Series — and partners closely with clinical and operational leaders to deliver organized, high-quality learning experiences that align with team and organizational priorities.

Core Responsibilities:

PROPEL 

In collaboration with the Lead Medical Director, Clinical Performance, and PROPEL Provider Coaches, support the day-to-day coordination and execution of the PROPEL coaching program, including:

• Coordinate program logistics, schedules, meetings, trainings, and related activities
• Support provider participant scheduling in partnership with center and regional leadership
• Maintain program materials related to provider coaching, including the coaching handbook, and other program content
• Coordinate communications and written materials in partnership with internal stakeholders, including the marketing team as needed
• Collect, track, and maintain participation, evaluation, and program data
• Prepare routine program trackers, summary dashboards, and status updates for team and leadership review
• Maintain and periodically update standard operating procedures and other program documentation
• Support integrated workstreams between PCP Onboarding and the PROPEL coaching program
• Prepare program updates for Provider Education team meetings and help gather information that needs to be shared with PROPEL Medical Directors
• Provide general administrative and coordination support for PROPEL activities as assigned

Clinical Excellence Series & Education Committee

In collaboration with the Sr. Medical Directors, VPs of Clinical Excellence, and Lead Faculty support the coordination and delivery of the Clinical Excellence Series, including:

• Coordinate session logistics, schedules, and Zoom meetings for program sessions
• Identify and support outreach to speakers for program sessions
• Coordinate communication across leadership, speakers, and other stakeholders
• Support review coordination for educational materials to help ensure compliance and relevance
• Maintain session materials and help keep content organized and up to date
• Support Continuing Medical Education administrative processes when applicable, including certificate distribution
• Collect and track attendance, evaluation, and session feedback data
• Prepare routine summaries, status updates, and materials for leadership and stakeholders
• Support follow-up, documentation, and coordination for program improvements
• Provide backup support for related provider education activities and other team priorities as needed

Additional Coordination

• Provide backup coverage for key provider education activities, including onboarding and educational opportunities
• Support ad hoc projects and team priorities as organizational needs evolve
• Other duties as assigned

What are we looking for?

• 2+ years of experience in healthcare, education, program coordination, administrative support, or a related field
• Bachelor’s degree required
• Strong organizational skills and ability to manage multiple tasks, deadlines, and stakeholders at the same time
• Strong written and verbal communication skills
• Great at time management and comfortable with working from home
• Comfort coordinating with primary care providers, senior leaders, and front-line staff
• Strong attention to detail and ability to maintain accurate schedules, materials, trackers, and program documentation
• Ability to support multiple workstreams and follow through reliably in a fast-paced, matrixed environment
• Experience collecting, organizing, and maintaining data for routine program tracking and reporting
• Proficiency in Google Workspace and other standard business tools
• Experience supporting provider education, learning programs, or clinical operations preferred
• Familiarity with value-based care preferred

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.