Lead the architecture and implementation of enterprise CRM solutions, primarily focusing on SAP Sales Cloud and Service Cloud for clients. Collaborate with stakeholders to define CRM strategy and mentor team members in best practices.
We are seeking an experienced CRM Architect to join our team in our Lisle office. This role will lead SAP Sales Cloud / Service Cloud implementations for our clients, serving as the solution architect across enterprise CRM programs. The ideal candidate will have strong experience designing and implementing enterprise-grade CRM platforms such as SAP, Salesforce, Microsoft Dynamics, or similar, with SAP experience strongly preferred.
This is a full-time opportunity for a motivated professional who wants to grow into a broader leadership role while working on high-impact client engagements.
Travel: Occasional travel to client locations based on project needs
Key Responsibilities
- Lead the architecture, design, and implementation of enterprise CRM solutions for client engagements.
- Serve as the Architect for SAP Sales Cloud / Service Cloud implementation projects.
- Work closely with business stakeholders, functional teams, and technical teams to define CRM strategy and solution design.
- Translate business requirements into scalable, secure, and efficient CRM architecture.
- Provide guidance on best practices, system design, integration approach, and overall CRM roadmap.
- Support solution planning, estimation, architecture reviews, and implementation governance.
- Collaborate with client teams during workshops, design sessions, testing, and deployment activities.
- Ensure the CRM solution aligns with business goals, user needs, and enterprise standards.
- Mentor team members and contribute to building internal CRM and SAP cloud capabilities.
- Minimum 5 years of experience implementing enterprise-grade CRM platforms such as SAP, Salesforce, Microsoft Dynamics, or similar.
- Proven experience in CRM solution architecture and large-scale implementation delivery.
- Strong understanding of CRM processes, especially in sales and service functions.
- Experience working directly with clients and cross-functional teams in a consulting or implementation environment.
- Ability to lead solution discussions, architecture decisions, and implementation direction.
- Strong communication, stakeholder management, and problem-solving skills.
- Hands-on experience with SAP Sales Cloud and/or SAP Service Cloud.
- Prior experience leading SAP CRM cloud implementations as an architect or senior solution lead.
- Experience with system integrations, enterprise architecture, and CRM transformation initiatives.
- Background in consulting or client-facing delivery roles is a plus.
- This role is primarily based out of our Lisle office.
- Some travel to client locations will be required depending on project and client needs.
- Growth Opportunity: This position offers an excellent opportunity for someone looking to grow into a leadership role while working on strategic CRM transformation programs for clients.
Ready to become the trusted face of ASAR Digital in the CRM space? Apply now!
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Top Skills
Microsoft Dynamics
Salesforce
SAP
Asar Digital Naperville, Illinois, USA Office
55 Shuman Blvd, Suite 525, Naperville, IL, United States, 60563
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