Customer Development Representative (Hybrid, Austin, TX)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

The Customer Development Representative (CDR) will partner with CrowdStrike’s Account Management team to identify cross-sell and upsell opportunities in our customer base. The successful CDR will be measured upon qualified opportunities, as well as other weekly and monthly KPIs. CDRs are enabled and coached to master the intricacies and strategies of the Account Management role. They will conduct multi- threaded outreach strategies that combine direct engagement, nurture campaigns and social selling aimed at booking qualified meetings with decision makers. With the goal of developing into quota-carrying sales professionals in 12-18 months, CDRs will receive world class Sales Readiness training with a heavy focus on Sandler and MEDDPICC methodologies.

This is a hybrid role and requires in-office work three times a week. It will require you to be within commuting distance to our Austin, TX office.

What You’ll Do: 

• Execute targeted outbound campaigns, primarily around CrowdStrike products that are not currently a part of the customer's product portfolio.

• Partner with Corporate Account Managers to build strategic customer account plans and develop white space strategies.

• Meet weekly with team members for account mapping sessions and provide updates on new opportunities and pipeline generation activities.

• Gather and document strategic account intelligence including channel partnerships, tech partnerships, and competitive spend.

• Follow up with customers from high priority events and marketing-driven inbound activities from customers.

What You’ll Need:

• Curiosity, Coachability and Competitiveness

• Customer facing experience with strong relationships, empathy and active listening skills

• Passionate about becoming a cyber-security sales expert

• Interested in learning about technology and enterprise software

• High EQ, strong communication skills and business acumen

• Interested in mentorship from top performing industry leaders

• Looking to make Account Management your career path

• Experience working in an outbound prospecting environment.

• 1+ years of SDR/BDR experience and a track record of success

Bonus Points:

• Cyber security industry knowledge

• Account Management experience

• Familiarity with Sandler or MEDDPIC

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Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs 

• Competitive vacation and holidays for recharge  

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.

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