LC EXCLUSIVE Logo

LC EXCLUSIVE

Customer Experience Associate

Posted 2 Days Ago
Remote
Hiring Remotely in USA
Entry level
Remote
Hiring Remotely in USA
Entry level
Provide remote client-facing support including scheduling, confirmations, itineraries, record-keeping, and event coordination via email, chat, and phone. Maintain accurate client records, assist internal teams with coordination tasks, and deliver proactive, friendly assistance to ensure client satisfaction.
The summary above was generated by AI

This is a remote position.

We are looking for a Remote Customer Experience Associate to join our team. In this role, you’ll provide support for client-facing activities, including scheduling, communications, and event coordination. You’ll assist with confirmations, itineraries, and other details to ensure a smooth and positive experience for every client. Customer Experience Associate

Requirements
  • Must be 18 years of age or older

  • Access to a computer or smartphone with reliable internet

  • Strong written and verbal communication skills

  • Organized and able to multitask effectively

  • Previous experience in administrative support, hospitality, or events is helpful but not required


Key Responsibilities:

  • Communicate with clients via email, chat, and phone

  • Confirm schedules, appointments, and event-related details

  • Maintain accurate client records and updates

  • Support internal teams with coordination tasks

  • Provide proactive and friendly assistance to ensure client satisfaction



Benefits
  • Daily pay available

  • Flexible scheduling

  • Exclusive company perks

  • Opportunities for growth

  • Supportive and inclusive work environment


Equal Opportunity
We are an equal opportunity employer and encourage applicants from all backgrounds to apply.

Similar Jobs

3 Days Ago
Remote
US
19-22 Annually
Junior
19-22 Annually
Junior
Biotech
Provide high-volume phone and digital customer support for genetic testing: gather patient and billing data, track orders, escalate clinical or technical issues, document interactions, assist sales account requests, and maintain HIPAA-compliant handling of PHI. Support onboarding and stay current on Natera tests and procedures.
Top Skills: Google SuiteLimsMS OfficeSalesforce CRMTwilio
6 Days Ago
Easy Apply
In-Office or Remote
IN, USA
Easy Apply
Junior
Junior
Artificial Intelligence • Healthtech • Software • Telehealth
Provide empathetic, multi-channel customer support (phone, email, chat), troubleshoot account/billing/technical issues, document interactions, escalate complex problems to Engineering/Product, identify process improvements, support one weekend day weekly, and relay customer feedback to inform product and marketing decisions.
4 Days Ago
Remote
USA
25-25 Hourly
Junior
25-25 Hourly
Junior
Fintech • Payments • Software • Financial Services
Provide high-volume phone and multi-channel borrower support for applications, payments, refunds, and account questions. Follow lending policies, own issues through resolution, document interactions, escalate risks, surface product/process insights, and use AI tools to improve efficiency while protecting accuracy and customer trust.
Top Skills: Ai ToolsSalesforceZendesk

What you need to know about the Chicago Tech Scene

With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.

Key Facts About Chicago Tech

  • Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
  • Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
  • Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
  • Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account