The Customer Solutions Engineer manages system integrations, provides technical support, troubleshoots complex issues, and optimizes operational systems while collaborating with clients.
This is a full-time, on-site role located in Chicago, Il, for a Customer Solutions Engineer. The primary responsibilities include managing system integrations, providing technical support to streamline deployments, troubleshooting complex issues, and optimizing operational systems for enhanced effectiveness. The engineer will work closely with clients and internal teams to ensure seamless implementation and functionality of the technology solutions provided by the company.
Qualifications
- 3+ years working directly with external customers in technical engagements
- Experience in a customer-facing technical role
- Demonstrated experience working directly with customers in live or field environments
- Hands-On Engineering Experience in Production
- Experience with System Integration and deployment processes
- Familiarity with Operating Systems and their configurations
- Strong problem-solving and analytical skills
- Exceptional communication and interpersonal abilities
- Ability to Translate Business Problems to Technical Solutions
- Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred
Outcome Labs Chicago, Illinois, USA Office
220 N Green St, Chicago, Illinois, United States, 60607 1702
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