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Purple Unicorn

Customer Success Manager

Posted 15 Days Ago
Remote
Hiring Remotely in United States
Mid level
Remote
Hiring Remotely in United States
Mid level
Lead client onboarding and success: proactively guide customers to outcomes, identify and resolve friction, build retention rituals, gather feedback and wins, and use data/AI-augmented dashboards to scale client journeys in a remote, async, project-based role.
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About Us:

We Welcome Y-O-U- to the Firm Where Human Brilliance Meets AI Power
AKA: The Company Where You Actually Want to Work

👋🏾 We’re not your average workplace —
We don’t do cubicles, cookie-cutter culture, or outdated 9–5 thinking.
We’re a radically human, wildly efficient, boutique powerhouse blending the best of Human ✚ AI ✚ Lean Efficiency to skyrocket company profitability — and we do it on our own terms.

So what makes us different?

🚫 We don’t hire “employees.”
✅ We partner with growth-minded trailblazers who want high pay, high freedom, and high impact.

We keep it smart, lean, and unbothered by tradition.
You’ll work on premium, high-paying projects, from anywhere in the world, on a schedule that makes sense for yourlife — all while delivering next-level results.

And yeah... we compensate VERY well.
Because our partners deserve to live good. 🌴🛫

__________________________________________________________________________________________________

💫 Customer Success Manager

Location: Remote-First

Type: Project Based | Flexible Start/End Times

Team Vibe: Human-first meets scalable genius

🙌 Who You Are:

You don’t just serve clients—you activate them. You're passionate about helping customers win, learn fast, and evolve. You’re obsessed with experience, efficiency, and making clients feel like they just hired their secret weapon.

📍 What You’ll Own:
  • Onboard new clients with clarity, care, and 💥

  • Proactively guide clients toward success outcomes

  • Spot friction early and smooth it out fast

  • Create retention rituals that keep clients loyal & loud

  • Collect wins, feedback, and data to scale the journey

🎁 Perks & Benefits:
  • No more death-by-Zoom: async freedom included in your day + real-life meetups

  • AI-augmented dashboards to help you predict and wow

  • Work anywhere with WiFi + meet up in cool cities 🌎

  • Tech-forward onboarding + AI tools that don’t suck 🧠🤖

  • Custom benefits tailored to YOU (yup, we ask) 💡

  • Culture that celebrates growth, gratitude, and grit

🚀 Join Us If You’re Ready To:

Be the heartbeat of a company that doesn’t just talk about impact—we engineer it. You’ll play a key role in growing client success, retention, and profitability... while evolving your own career on your own terms.

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