Technical Systems Support Specialist
Position Title: Technical Systems Support Specialist
Location: Chicago
Department: Information Technology
Position Summary
Seeking a smart and driven individual to work closely with our software and hardware development teams to manage and improve our core trading systems and processes. This individual will be responsible for monitoring the real-time operation of our systems, responding to outages, developing tools to manage an ever-increasing range of systems, and working closely with software and hardware engineers to identify issues and build better systems.
Responsibilities • Use existing monitoring tools, and the Linux command line, to validate and troubleshoot technical systems• Work with Traders, Software Developers, and Network Engineers to deploy new strategies, reconfigure existing strategies and track changes• Perform intraday troubleshooting of production technical systems while communicating system status to stakeholders• Provide trade-time support to trading stakeholders, sometimes outside of primary market hours• Collaborate with trading stakeholders and Software Developers to formulate systems and process improvements that can be implemented by the team
Qualifications • Experience with investigating production-critical issues in a live environment• Experience using a relational database to store, manipulate, and access data• Ability to synthesize data from multiple sources to identify issues or trends• Driven to iteratively improve systems and processes• Ability to work collaboratively with technical and non-technical stakeholders• Familiarity with linux scripting is a plus• Familiarity with tcp/udp protocols and network captures a plus
About Wolverine
Founded in 1994, the Wolverine companies comprise a number of diversified financial institutions specializing in proprietary trading, asset management, order execution services, and technology solutions. We are recognized as a market leader in derivatives valuation, trading, and value-added order execution across global equity, options, and futures markets. With a focus on innovation, achievement, and integrity, we take pride in serving the interests of both our clients and colleagues. The Wolverine companies are headquartered in Chicago with offices in New York and San Francisco and a proprietary trading affiliate office located in London.
Sponsorship is not available for this position.