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Wolverine Trading
Technology that drives trading.
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Trading Application Support

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Position Title: Trading Application Support
Location: Chicago
Department: IT Operations
Position Summary
Support existing trading systems for internal and external customers in a fast-paced growing environment.
Responsibilities

  • Create, modify, and maintain user logins and account configurations within WEX systems.
  • Provide 1st level support to all trading application users; respond to support requests via phone, email and IMs
  • Work with vendors (Exchanges, ECNs, etc.) to resolve production issues
  • Work with developers to improve software and troubleshoot problems
  • Maintain documentation of support processes, ongoing technical issues, and workarounds
  • Assist with resolving clearing issues
  • Work on special projects as necessary


Qualifications

  • Must have proven ability to manage multiple tasks effectively
  • Must have excellent customer support and communication skills
  • Must have an understanding of trading industry concepts and terminology
  • A working knowledge of finance industry clearing is a plus
  • Troubleshooting experience in financial trading applications, similar to Reuters, TT, PATS, Bloomberg, and GL Trade is a plus.
  • Proficiency with the Windows operating system is a plus
  • Self-motivated, energetic and results-orientated
  • 2-3 years of Financial Services experience is preferred


About WEX
Headquartered in Chicago, Wolverine Execution Services (WEX) is an independent broker-dealer specializing in the execution of equities, options and futures for institutional investors. WEX offers clients multiple venues for execution including a proprietary electronic trading platform, algorithms, direct floor access, and an agency brokerage desk. Leveraging expertise in trading technology and risk management, WEX provides clients with anonymity, superior execution and order management in all asset classes, delivering exceptional solutions for both technical and institutional trading styles. For more information visit www.tradewex.com.
About Wolverine
Founded in 1994, the Wolverine companies comprise a number of diversified financial institutions specializing in proprietary trading, asset management, order execution services, and technology solutions. We are recognized as a market leader in derivatives valuation, trading, and value-added order execution across global equity, options, and futures markets. With a focus on innovation, achievement, and integrity, we take pride in serving the interests of both our clients and colleagues. The Wolverine companies are headquartered in Chicago with offices in New York and San Francisco and a proprietary trading affiliate office located in London.
Visa sponsorship is not available.

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Neel Patel
Equities Options Trader & Manager, Summer Trading Internship Program
LEVERAGE OPPORTUNITY
Prosper alongside development-minded colleagues
In 2008, Patel was getting his feet wet as an intern. More than a decade later, the seasoned team member now trades at the equities desk, with stints on a handful of other teams along the way. Central to his growth has been a workforce that rewards the desire to improve and grow, put into practice via a formal education department and mentor program. “One of the founding tenets of Wolverine has been education,” Patel said.
In 2008, Patel was getting his feet wet as an intern. More than a decade later, the seasoned team member now trades at the equities desk, with stints on a handful of other teams along the way. Central to his growth has been a workforce that rewards the desire to improve and grow, put into practice via a formal education department and mentor program. “One of the founding tenets of Wolverine has been education,” Patel said.
The traders and managers who took the time to show me their role in the firm helped me develop into a well-rounded and effective trader down the road.
Ellie Kenny
Database Engineer
ENGINEER WHAT’S NEXT
Utilize tech to bolster operations
As a database engineer, Kenny helps steer data efforts across the company. Recently, to redesign the structures and processes involved with archiving a large amount of data, she leveraged SQL to overhaul tables to decrease downtime during the archive process. “A portion of my project was written to be flexible enough to be used in different business areas. In this way, we have also planned for future internal projects."
As a database engineer, Kenny helps steer data efforts across the company. Recently, to redesign the structures and processes involved with archiving a large amount of data, she leveraged SQL to overhaul tables to decrease downtime during the archive process. “A portion of my project was written to be flexible enough to be used in different business areas. In this way, we have also planned for future internal projects."
Wolverine is proactive in using technology to plan and prepare for changes in the marketplace.
Aaron Kreke
Head Chef
WHIP UP SUCCESS
Find a home for indulging creative passions
Trading might be the pulse of the firm, but thanks to this 19-year-company veteran and his team, the kitchen gives it heart. Remote work hasn’t diluted the culinary culture, as Kreke and co. have posted recipes to the company website, like brisket chili and chicken shawarma, as they continue to develop their craft. “Hopefully, this time away will spark everyone’s creativity to come up with new ideas when we return,” he said.
Trading might be the pulse of the firm, but thanks to this 19-year-company veteran and his team, the kitchen gives it heart. Remote work hasn’t diluted the culinary culture, as Kreke and co. have posted recipes to the company website, like brisket chili and chicken shawarma, as they continue to develop their craft. “Hopefully, this time away will spark everyone’s creativity to come up with new ideas when we return,” he said.
The kitchen is ingrained into the culture here. It’s a space to grab a cup of coffee. A place where new employees are introduced to co-workers. Or, for some, a place to take a load off their mind.

What are Wolverine Trading Perks + Benefits

Wolverine Trading Benefits Overview

It's not about the clothes... it's about the person in them. At Wolverine, we've created a strong, collaborative environment with exceptional growth opportunities. Whether your interest is trading, technology, or operations, motivated and innovative individuals can find many pathways to success. Our flat organizational structure promotes teamwork across the Firm and offers easy access to senior staff (don't worry, they won't be wearing a suit either).

While we work exceptionally well as a team in the office, our bonds are further strengthened through company events and activities. Volleyball, soccer, hockey, 5K runs, picnic, parties, and trivia nights provide friendly competition and build better relationships. By getting out of our usual environment and doing out-of-the-ordinary things together, we foster creativity and broaden our imaginations to accomplish new challenges.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Remote work program
Diversity
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Restricted work hours
Company sponsored family events
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Wolverine hosts one firmwide outing every month as well as many more throughout the year
Free daily meals
Free snacks and drinks
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Mother's room
Onsite gym
Professional Development
Job training & conferences
Many educational classes are offered in-house by our Education team, we also take advantage of various seminars and conferences throughout the year
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Paid industry certifications
View full list of perks + benefits
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