Data Analyst II, Ecommerce

We are looking for a Data Analyst II, Ecommerce to own analytics for Greenlight’s devices business. Greenlight sells physical hardware, including the Safe Family GPS tracker and the Family Hub smart home display, through Shopify and Amazon. This role is the analytical lead for that business: measuring what drives device sales, understanding how device buyers convert into subscribers, and helping the team direct marketing spend more effectively across both channels.

This is a mid-level IC role for someone who has moved past the fundamentals and is ready to own a domain end-to-end. You will define the measurement framework, drive analysis independently, and translate results into decisions the team can act on. The expectation is not just to answer questions when asked, but to proactively surface what’s working, what isn’t, and where the opportunity is.

This role reports directly to the Senior Director, Business Analytics.

Your day-to-day:

• Own the end-to-end measurement framework for Greenlight’s devices business across Shopify and Amazon. Define the KPIs, build the reporting, and ensure the team always has a clear, current view of device sales performance.
• Measure the full funnel from ad impression to device purchase to subscriber conversion. Understand which marketing inputs drive device sales and which device buyers become high-LTV subscribers. This two-step conversion is the core analytical problem in this role.
• Analyze paid performance across Amazon Ads and Shopify-driven channels. Evaluate ROAS, CAC, and payback period at the device level and surface recommendations on where to shift spend.
• Dig into the Shopify storefront and Amazon product page funnels. Identify where conversion is leaking, what product, pricing, or creative variables are driving lift, and bring findings forward before stakeholders ask.
• Build and own dbt models that encode business logic for the devices domain in a scalable, reusable way to power dashboards, reporting, and stakeholder self-serve.
• Build and maintain Tableau dashboards that give marketing and leadership a reliable, current view of device sales, channel performance, and subscriber attach rates.
• Use Claude fluently as a daily productivity layer: accelerating SQL, generating documentation, QA-ing work, and building faster analytical workflows. Help define and share best practices for AI-assisted analytics across the team.
• Partner directly with the devices marketing team to scope analytical problems, pressure-test
• Identify gaps before they become problems: data quality, metric definitions, reporting coverage, and stakeholder understanding. Own the fix, not just the flag.

What you’ll bring to the team:

• 4 to 8 years in a data or analytics role with direct experience in e-commerce or retail marketing analytics. You understand how product sales, marketplace channels, and subscription conversion interact.
• Hands-on experience with Shopify analytics and Amazon Seller Central or Amazon Ads. You know how these platforms structure their data, what the key metrics are, and how to measure performance across both.
• Strong, proven SQL ability. You write clean, efficient queries across complex schemas and can build analytics logic others can maintain. dbt experience, including owning models in production, is a strong plus.
• You write readable, well-structured Python for analytical work: data manipulation, automation, or scripting. Experience with pandas and the ability to move fluidly between SQL and Python depending on what the problem calls for is what we’re looking for.
• Proficient with Claude or similar AI tools for analytical work. You use them to move faster, not as a crutch. You know how to validate outputs rather than ship the first answer.
• You understand how attribution models work in a marketplace context, what makes a good experiment, and how to think about LTV, CAC, and payback period for a hardware product that feeds a subscription business.
• You don’t wait to be asked. You spot the gap, scope the work, and drive it to a conclusion. Your stakeholders shouldn’t have to manage your backlog.
• You can take a fuzzy business question and turn it into a clear analytical plan. You ask the right clarifying questions and bring structure without needing the problem handed to you pre-scoped.
• You communicate findings in a way that drives decisions. You know when a chart is enough and when you need a narrative. You’ve presented to senior stakeholders and know how to calibrate.

Preferred experience:

Amazon Clean Room experience: privacy-safe audience analysis, overlap measurement, or closed-loop attribution using Amazon’s data collaboration environment.
Experience with Amazon DSP or Amazon Marketing Cloud (AMC) analytics.
Familiarity with Shopify analytics APIs or third-party Shopify reporting tools.
Background in a business that sells hardware with a recurring subscription attached, such as connected devices, wearables, or smart home products.
Hands-on experiment design experience: incrementality testing, geo tests, or A/B testing in an e-commerce context.
Experience with Snowflake or a similar cloud data warehouse.
Experience mentoring or reviewing the work of junior analysts.
Not sure this one’s for you? Don’t count yourself out. Show us what you’ve got and we’ll reach out if there’s a great fit. 

Work perks at Greenlight:

Medical, dental, vision, and HSA match 
Paid life insurance, AD&D, and disability benefits 
Traditional 401k with company match
Unlimited PTO 
Paid company holidays and pop-up bonus holidays 
Professional development stipends
Mental health resources  
1:1 financial planners
Fertility healthcare
100% paid parental and caregiving leave, plus cleaning service and meals during your leave
Flexible WFH, both remote and in-office opportunities
Fully stocked kitchen, catered lunches, and occasional in-office happy hours
Employee resource groups