Data and Reporting Analyst

Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.

Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things.

Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.

Performance matters. We take pride in it. We own it. We show up for one another and for our communities.

Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together.

JOB DESCRIPTION:

Visa sponsorship cannot be provided now or in the future

We are seeking a Data and Reporting Analyst to support enterprise reporting, data analysis, and system integration initiatives across finance and operational platforms. This role will focus on designing, developing, and maintaining reports and data pipelines using SQL, Oracle ERP, and ServiceNow systems, ensuring accurate, timely, and actionable insights for business stakeholders.

The ideal candidate has strong technical expertise in database structures, hands-on experience with reporting tools, and the ability to translate business requirements into scalable data solutions. This role will actively participate in and support various global finance process/controls improvement and financial systems transformation projects.

• Report Development: Design, build, and maintain custom reports, KPIs, and dashboards to support daily operations and strategic goals

• Stakeholder Collaboration: Partner with department leaders to define key metrics, gather reporting requirements, and present findings in an easily understandable format

• Data Extraction & Management: Collect raw data from various enterprise systems (e.g., ERP, CRM, ServiceNow, SQL databases), ensuring accuracy, consistency, and completeness

• Supports applications and solutions delivery by participating in design reviews and walk-throughs to communicate requirements and validate proposed solutions

• Data Governance: Audit data regularly, identify data quality issues, and support data cleansing and standardization initiatives

• Automation & Documentation: Reduce manual reporting efforts through automation. Document data dictionaries, reporting procedures, and standard operating procedures (SOPs)

• Drives simplification and standardization strategies across brands

• Collaborates with corporate finance and IT teams to provide ad hoc support on complex subjects and analytic projects to support strategic initiatives

• Understands data integrations to ensure efficient data exchange across systems

• Works collaboratively with various IT teams to design and deliver optimized, user- friendly reporting solutions as well as cost effective historical data archiving solutions

• Bachelor’s degree in Information Technology, Accounting or Finance

• 4-6+ years of experience in data analysis, reporting, or business intelligence

• General ERP Financial Module experience (GL, FA, Projects. etc) required, Oracle Cloud ERP strongly preferred

• Strong experience with advanced data analysis tools (Oracle BI/OTBI preferred; Tableau, PowerBI, others accepted)

• Strong experience in querying languages (SQL) – ability to edit and write from scratch

• Process-oriented with the ability to gather, structure and analyse data from multiple data sources and brands

• Experience developing and maintaining KPI’s in ServiceNow

• Experience in leveraging technology to improve business processes

• Experience in defining, scoping, and managing process and technology initiatives

• Ability to communicate/present to management

• Strong initiative-taker with a resilient, solution minded approach to complex problems

• Ability to partner with others to simplify complex processes, break down barriers and incorporate the ideas of others

• Demonstrated experience in the software development lifecycle

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

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Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com

Get early access to 50% of your earned wages at any time through our myFlexPay program.