Lead Ericsson’s BC&S AI transformation agenda by translating strategy into prioritized roadmaps, use cases, governance forums, and measurable outcomes. Coordinate cross-functional global teams across business, IT, finance, sourcing, and AI hubs; facilitate workshops; evaluate initiatives; manage execution cadence, risks, dependencies, and reporting; and drive adoption through change management and learning activities.
Join our Team
Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.
About this opportunity
Ericsson is a global leader in telecommunications, enabling connectivity through sustainable solutions and a culture of collaboration and innovation. We are looking for an execution-focused, AI-fluent transformation professional to lead the BC&S AI transformation agenda - from strategic vision to measurable business value. Based in Plano, Texas, this individual contributor role serves as the central integrator across strategy, execution, adoption, and governance, translating the BC&S AI vision into prioritized use cases, actionable roadmaps, and scalable outcomes across global teams.
What you will do
The skills you bring
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano (Country/ City)
Job details: Improvement & Performance Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
#BI-Hybrid
Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.
About this opportunity
Ericsson is a global leader in telecommunications, enabling connectivity through sustainable solutions and a culture of collaboration and innovation. We are looking for an execution-focused, AI-fluent transformation professional to lead the BC&S AI transformation agenda - from strategic vision to measurable business value. Based in Plano, Texas, this individual contributor role serves as the central integrator across strategy, execution, adoption, and governance, translating the BC&S AI vision into prioritized use cases, actionable roadmaps, and scalable outcomes across global teams.
What you will do
- Translate the BC&S AI vision into practical execution roadmaps tied to measurable outcomes
- Maintain a centralized AI roadmap across BC&S domains, including milestones, dependencies, owners, and risks
- Drive portfolio prioritization based on business value, feasibility, adoption readiness, and time to impact
- Serve as the coordination point across BC&S, IT, Finance, AI hubs, and market areas
- Design and facilitate structured workshops to define AI vision, use cases, and execution plans
- Establish governance forums, prioritization boards, and progress reporting routines
- Lead change management and learning activities to support adoption of AI-enabled ways of working
- Manage execution cadence, track progress, surface risks, and support timely decision-making
- Provide practical guidance on AI capability, responsible use, scalability, and business fit
The skills you bring
- 10+ years of experience in transformation, strategy execution, program orchestration, or portfolio management
- Strong understanding of AI, data, and analytics and how technology enables business transformation
- Proven ability to drive cross-functional initiatives across business, IT, finance, sourcing, and global teams
- Strong stakeholder engagement skills, including experience with senior leaders and distributed teams
- Ability to evaluate AI use cases based on value, feasibility, risk, and adoption readiness
- Experience in finance, sourcing, business control, or enterprise transformation (preferred)
- Familiarity with platforms such as Snowflake/Cortex, SAP BDC, Microsoft Copilot, or cloud BI tools (preferred)
- PMI, Lean Six Sigma, or equivalent transformation certification is a plus
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano (Country/ City)
Job details: Improvement & Performance Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
#BI-Hybrid
Similar Jobs at Ericsson
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Installs, provisions, tests, and maintains servers, networking, storage, power distribution, and structured copper and fiber cabling in data centers. Performs rack-and-stack work, equipment turn-up, moves, adds, changes, disconnects, component replacements, documentation, inventory updates, and safety compliance. Works independently from engineering documentation, identifies operational or design issues, and escalates concerns. The role requires physical work, including lifting up to 50 pounds, ladder or elevated-platform use, and extended standing.
Top Skills:
Copper CablingData Center HardwareFiber CablingNetwork DevicesOptical NetworkingOut-Of-Band Management ConnectionsRack Power Distribution UnitsServersStorage Equipment
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Installs and maintains data center servers, network and storage equipment, racks, power distribution units, and copper/fiber cabling. Performs equipment provisioning, out-of-band management connections, testing, turn-up procedures, moves, adds, changes, disconnects, and component replacements. Maintains installation records, test results, inventory, and as-built documentation while escalating design, operational, and safety issues. Works independently with technicians, project teams, vendors, and customers while following engineering documentation, safety procedures, and quality standards.
Top Skills:
Continuity TestingCopper CablingFiber VerificationFiber-Optic CablingNetwork DevicesOptical NetworkingOut-Of-Band ManagementPower Distribution UnitsServersStorage EquipmentStructured Cabling
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Leads telecommunications site acquisition and deployment across assigned markets, overseeing leasing, zoning, permitting, real estate, regulatory approvals, compliance, budgets, risks, service providers, and pre-construction activities. Serves as the entitlement subject matter expert and escalation point, manages customer reporting and deployment calls, oversees A&E firms, drives continuous improvement, and mentors site acquisition teams.
Top Skills:
Adobe AcrobatLteExcelMicrosoft OutlookMicrosoft Word
What you need to know about the Chicago Tech Scene
With vibrant neighborhoods, great food and more affordable housing than either coast, Chicago might be the most liveable major tech hub. It is the birthplace of modern commodities and futures trading, a national hub for logistics and commerce, and home to the American Medical Association and the American Bar Association. This diverse blend of industry influences has helped Chicago emerge as a major player in verticals like fintech, biotechnology, legal tech, e-commerce and logistics technology. It’s also a major hiring center for tech companies on both coasts.
Key Facts About Chicago Tech
- Number of Tech Workers: 245,800; 5.2% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: McDonald’s, John Deere, Boeing, Morningstar
- Key Industries: Artificial intelligence, biotechnology, fintech, software, logistics technology
- Funding Landscape: $2.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Pritzker Group Venture Capital, Arch Venture Partners, MATH Venture Partners, Jump Capital, Hyde Park Venture Partners
- Research Centers and Universities: Northwestern University, University of Chicago, University of Illinois Urbana-Champaign, Illinois Institute of Technology, Argonne National Laboratory, Fermi National Accelerator Laboratory
