This Business Analyst will be working on the “Actionable Insights” team, a client-facing executive data analytics dashboard that highlights areas of improvement and offers actionable recommendations.  This role will collaborate with product, design, engineering and other business analytics functions to identify and build this product offering.  This candidate will also leverage financial and operations knowledge and metrics in all areas of the business to accomplish these goals.

• Understand the financial and operational nuances of clients and internal operations of different business divisions
• Discover and satisfy the jobs-to-be-done of various users in commercial and residential client companies
• Analyze clients’ business financial and operational inefficiencies and translate them into easy to read data reports that offer actionable recommendations
• Support data governance including the implementation of repeatable processes and workflows to proactively monitor, identify, and triage data quality issues
• Collaborate with product managers, UX designers, engineering and other business analysts to translate identified trends and insights into dashboards that call for action
• Demonstrated experience in applying scrum methodologies to create and deliver customer value
• Ensure protection  of confidential internal and external data

   Professional Skills

These are the professional skills we would expect from an individual fully established in this role.

• Verbal Communication - Proficient
• Written Communication- Proficient
• Teamwork - Proficient
• Analysis - Advanced
• Problem Solving - Proficient
• Relationships - Proficient
• Team Work- Proficient
• Prioritization- Proficient
• Cross-functional collaboration- Proficient

Role Specific Skills

• Computer Skills: Proficiencies in Microsoft Word, Excel, PowerPoint, Outlook, Python required
• System Experience: Tableau, SQL
• Proficient project management skills with the ability to organize and manage multiple projects simultaneously from origin through execution
• Demonstrated experience in applying scrum methodologies to create and deliver customer value
• Ability to foster a positive team environment
• Skilled at affecting change through the use of persuasive arguments

Qualifications

    Minimum Qualifications

• Bachelor’s Degree required
• 2-5 years of experience in analytics

    Other Relevant Qualifications

• Bachelor’s Degree in Business, Finance, Accounting, Statistics, or Mathematics is preferred

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Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities, and schedule may change at any time with or without notice.

SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.