Summary
The Business Analyst is responsible for supporting operations by providing meaningful and actionable analytics. This role is assigned to a specific division and is responsible for driving operational and financial improvement. The role also partners with leadership to define and review analytics aimed at process improvement and efficiency.

 

Responsibilities

  • Assist team in partnering with leadership to develop a strategic vision for the department, take a proactive approach to influencing business strategy through data findings and establishing meaningful and easy-to-consume reporting
  • Assist in the generation of departmental business intelligence, data management, reporting and analytics
  • Gather data to help compose monthly reviews of the operational and financial performance of the division
  • Assess current practices, collect information and analyze trends to drive efficiencies
  • Assess financial and operational performance; identifies areas of improvement and develop solutions to help the department grow and become more efficient
  • Maintain operational reports allowing leaders to analyze the performance of individual members of their team as well as performance of specific clients; identifies trends and works with operations to continuously improve performance
  • Organize, analyze, interpret, and prepare reports on large amounts of raw data with the ability to extract relevant conclusions and trends; presents the results to leadership
  • Develop operational and financial performance tracking dashboards in Tableau
  • Fosters a positive team environment
  • Ensure confidentiality of internal and external data
  • Require general coaching and supervision
  • Perform ad-hoc projects and other duties as assigned

 

Professional Skills
These are the professional skills we would expect from an individual fully established in this role.

  • Verbal Communication - Proficient
  • Written Communication- Proficient
  • Teamwork - Proficient
  • Analysis - Advanced
  • Problem Solving - Advanced
  • Relationships - Proficient
  • Team Work- Proficient
  • Prioritization- Advanced

 

Role Specific Skills

  • Computer Skills: Proficiencies in Microsoft Word, Excel, PowerPoint, Outlook required
  • System Experience: Tableau, SQL preferred
  • Proficient project management skills with the ability to organize and manage multiple projects simultaneously from origin through execution

 

Qualifications

Minimum Qualifications

  • Bachelor’s Degree required
  • 2-5 years of experience in analytics

 

Other Relevant Qualifications

  • Bachelor’s Degree in Business, Finance, Accounting, Statistics, or Mathematics is preferred
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Location

875 North Michigan Avenue , Chicago, IL 60611

What are SMS Assist Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Competitive Salary. Flexible Spending Plans. Prescription Drug Program. Free Fitness Center membership.

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