Summary
The Business Analyst is responsible for supporting operations by providing meaningful and actionable analytics. This role is assigned to a specific division and is responsible for driving operational and financial improvement. The role also partners with leadership to define and review analytics aimed at process improvement and efficiency.

Responsibilities

• Assist team in partnering with leadership to develop a strategic vision for the department, take a proactive approach to influencing business strategy through data findings and establishing meaningful and easy-to-consume reporting
• Assist in the generation of departmental business intelligence, data management, reporting and analytics
• Gather data to help compose monthly reviews of the operational and financial performance of the division
• Assess current practices, collect information and analyze trends to drive efficiencies
• Assess financial and operational performance; identifies areas of improvement and develop solutions to help the department grow and become more efficient
• Maintain operational reports allowing leaders to analyze the performance of individual members of their team as well as performance of specific clients; identifies trends and works with operations to continuously improve performance
• Organize, analyze, interpret, and prepare reports on large amounts of raw data with the ability to extract relevant conclusions and trends; presents the results to leadership
• Develop operational and financial performance tracking dashboards in Tableau
• Fosters a positive team environment
• Ensure confidentiality of internal and external data
• Require general coaching and supervision
• Perform ad-hoc projects and other duties as assigned

Professional Skills
These are the professional skills we would expect from an individual fully established in this role.

• Verbal Communication - Proficient
• Written Communication- Proficient
• Teamwork - Proficient
• Analysis - Advanced
• Problem Solving - Advanced
• Relationships - Proficient
• Team Work- Proficient
• Prioritization- Advanced

Role Specific Skills

• Computer Skills: Proficiencies in Microsoft Word, Excel, PowerPoint, Outlook required
• System Experience: Tableau, SQL preferred
• Proficient project management skills with the ability to organize and manage multiple projects simultaneously from origin through execution

Qualifications

Minimum Qualifications

• Bachelor’s Degree required
• 2-5 years of experience in analytics

Other Relevant Qualifications

• Bachelor’s Degree in Business, Finance, Accounting, Statistics, or Mathematics is preferred