Business Intelligence Manager
The world has changed. Why hasn’t insurance?
Kin’s mission is to reimagine home insurance For Every New Normal. While other insurers struggle to handle a fast-changing world, Kin is built for the future and is prepared to meet its challenges head on while helping our customers do the same.
Kin is proud to be one of BuiltIn Chicago’s 2021 and 2022 Best Mid Sized Companies to work for, and Forbes 2021 Best Startup Employers in North America. Simply put, our people are what make us great, and we need forward-thinking, inspired game-changers like you to join us in our mission.
So, what’s the role?
As a Business Intelligence Manager, you will be a critical part of driving the Data and Business Intelligence strategy. You will be responsible to plan, coordinate, and supervise all activities related to the design, development, and implementation of organizational reporting and analytics in the Product, Marketing, and Operations departments. The Lead will have responsibility for setting the short-term strategy for the team, developing and mentoring different levels of data analysts and driving full execution of the team’s roadmap.
A day in the life could include:
- Provide ROI analysis of Operations and Marketing initiatives, risks and customer journey impacts. Deliver recommendations regarding continuous improvement
- Responsible for leading the strategic design of new reporting and analytical tools that will help Kin’s departments and its end users achieve their operational objectives
- Organize and lead design & implementation sessions, contributing to the overall design of new and existing BI outputs as well as the validity of the data being used
- Work cross-functionally with Finance (and other departments) to develop processes, data models and reports as we improve efficiency and grow profitable
- Join forces with a multi-disciplinary, diverse team to make meaningful decisions and serve the needs of the business
I’ve got the skills… but do I have the necessary ones?
- Preferred experience in Insurance industry with in-depth knowledge of Insurance Financials, Marketing, Operations and Data Applications
- 5+ years analytics work experience, including at least 1 year managing an analytics team comprising analytics engineers and data analysts
- 3+ years of product management experience. Communicates difficult concepts and negotiates with others to adopt a different point of view
- Bachelor’s degree or master’s in Engineering, Statistics, Mathematics, Computer Science, or a related field
- Extensive hands-on experience with modern technologies for data warehousing, data modeling, ETL, and data visualization/dashboards
- Strong understanding of the fundamentals of analytics tools and systems, including SQL, data warehouses, dashboards, and reporting tools
- Familiarity with agile software development methodologies
Bonus Points:
- Experience with advanced Looker development is highly desirable.
- Experience in programming in R or Python is a plus.
- Experience analyzing and reporting on Sales and Customer Service data sets a plus, i.e. call management data (e.g. Five9, Cisco) and CRM data (e.g. Salesforce, HubSpot, Kustomer)
- Experience analyzing and reporting on acquisition marketing channels data sets a plus, i.e. search, click leads, brand marketing and google analytics
- Familiarity with ETL processes
- Airflow experience
- Experience working in the Insurance Industry
Oh, and don’t worry, we’ve got you covered!
- Medical, Dental, Vision, Disability + Life Insurance
- Flexible PTO policy
- Remote work
- Generous equity package
- 401K w/ company match
- Parental leave
- Continuing education + professional development
- The excitement of joining a high-growth Insurtech company and seeing your work make an impact
In an industry that hasn't budged in more than 100 years, our technology transforms the user experience, cuts inefficiencies that waste billions of consumer dollars, and customizes coverage homeowners want. We believe insurance was always meant to be a digital product – we’re making that a reality.
Our approach to the industry makes us unique, and the people at Kin help us excel. We’re a team of problem solvers, collaborators, builders, and dreamers who are passionate about creating positive change in the lives of our customers and in our industry. Kin is more than just our name – it’s how we treat each other. That’s one of the many reasons we’ve been recognized as a great place to work by Built In, Forbes, and Fast Company.
EEOC Statement
Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Kin encourages applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities.
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