DEALER DATA SPECIALIST at Cat Digital

| Chicago
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JOB DESCRIPTION

Description

JOB PURPOSE: To work with the Dealer Data Strategy team and Caterpillar dealers to help dealers align with the Global Dealer Common Data Model (GD-CDM), improve data quality and governance across the enterprise, and help dealers and Caterpillar collaborate more effectively to gain business value from their data.

 

JOB DUTIES:

 

Work with the Dealer Data Strategy team and dealers to facilitate the modeling, definition, and mapping of data from the dealers’ data sources (ERP, CRM, etc.) to the GD-CDM. Work with Caterpillar counterparts to map data from the GD-CDM to the Caterpillar data repository.

 

Facilitate a clear understanding of Caterpillar data requirements to dealers.

 

Create documentation for resolving data discrepancy issues. Learn any data steward tools utilized in systems for analyzing data and making changes needed for quality outcomes of data. Participate in requirements for any technical implementations or enhancements to the data management systems.  Create metrics reporting on data management activities as defined. Monitor and act on any workflow requests for new, changed, or removal of data. Interact with people from multiple business areas to determine the correct actions for data changes. This may require scheduling meetings or escalating questions or concerns appropriately.

 

Maintain knowledge of functional technology of the data management systems as they change with upgrades and new releases. Build a deep technical and commercial understanding of industry data trends and standards, the Open Data Initiative (ODI) and Microsoft’s Common Data Model (CDM), and other data best practices. Guide Caterpillar and the dealers to align with and adopt them as appropriate for business value, brand, legal, and information security (data security and privacy compliance) needs.

 

Define data best practices and governance standards including validation approaches to create, monitor, and maintain data quality. Work with the Dealer Data Strategy team, along with the Caterpillar Data Governance team, to define, document, and implement data governance and change management standards and processes and work with dealers and Caterpillar teams to ensure all parties understand and are in alignment with those standards. Facilitate the use of a common language and understanding of the data between dealers and Caterpillar teams.

 

Execute maturity assessments of the data quality on a defined frequency. Identify missing or incorrect data and data standards. Work at an enterprise level of interaction with responsibilities of providing data to multiple consuming systems where the actions taken must be very well defined to not impact revenue generating business activities or manage data volumes at extremely high levels where the process and quality are more complex due to the nature of the volume or data. Closely interact with the business and provide master data management expert input to various project teams as it relates to master data management and governance. Create and maintain consistent reference data and master data definitions. Refine the data management strategy and define continuous improvement goals of data quality, governance and processes. Provide consultation on use of data from other groups. Collaborate with the Caterpillar Data Governance team to define a single source of truth for customer, equipment, and other enterprise data.

 

Create and maintain documentation for the data dictionary, data interfaces, data governance, dealer data flows, and more. Contribute in building the GD-CDM knowledge repository.

 

Help create leadership presentations and interact with leaders in setting direction for data management needs.

 

Work with dealers to understand and document key business use cases for dealer, enterprise, and industry data. Understand data requests specific to project needs and be able to prioritize work to achieve the desired results to meet the business goals for those projects.

 

Incumbent will be able to take direction for other data related duties as provided by the leadership team.

 

Key Quality goals are Process Quality, Continuous Improvement, Quality Issues reported, Timeliness and Cost Savings.

 

Qualifications

BASIC QUALIFICATIONS:

•  Position requires a four-year degree from an accredited college or university

•  8+ years of data management experience (master data, metadata, data architecture, data governance, data quality, data modeling) 

•  5+ years of experience in data warehousing, report writing, and SQL query writing

 

TOP CANDIDATES WILL ALSO HAVE:

•  5+ of progressively responsible project management, team leader, or technical leadership experience  

•  5+ years of experience in data quality and ETL QA testing

•  3+ years of experience in change management and release cycles in a large enterprise

•  Experience with the Open Data Initiative / Microsoft’s Common Data Model is desirable

•  Demonstrated proficiency in leading and facilitating meetings

•  Strong project management, team leadership, analytical, and problem-solving skills

•  Proven ability to build trust through effective team relationships 

•  Excellent interpersonal skills to deal with sensitive issues, develop others, or influence others inside and outside the department to take specific actions.

•  Strong written and verbal communication skills capable of communicating with senior management, business subject matter experts, and technical experts and documenting their requirements clearly

•  Self-starter, independent, and well-organized worker

•  Strong business acumen

•  Flexibility to occasionally attend early morning or evening virtual meetings with dealers around the globe

 

Relocation is not available for this position 

 

EEO/AA Employer. All qualified individuals – including minorities, females, veterans and individuals with disabilities – are encouraged to apply.

 

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O.  As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers

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Technology we use

  • Engineering
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Location

In the heart of Chicago's lively West Loop area, we have easy access to public transport, great bars and restaurants, and an awesome office roof deck.
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What are Cat Digital Perks + Benefits

Culture
Volunteer in local community
Caterpillar Inc. participates in local volunteer activities such as the Chase Corporate Challenge
Partners with Nonprofits
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
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