Director, Supplier Quality & Analytics

| Chicago
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The Role 

As the Director, Supplier Quality and Analytics, you will have the responsibility and authority to develop, establish, monitor, and maintain supplier quality lifecycle management programs, policies, processes, procedures and controls ensuring that supplier performance and quality of products conform to established standards and agency guidelines to ensure lasting customer satisfaction. In addition, this position will analyze complaint data to drive Quality data analytics to identify opportunities in product quality improvements and make data driven decisions. This position can be based in either Chicago or remotely from home.

Responsibilities 
  • Total ownership of supplier quality through the entire life cycle, from initial sourcing through development, tooling and industrialization phases as well as product launch and ongoing business management.
  • Provide supplier quality leadership and vision to enable the organization’s short and long-term objectives
  • Enhance supplier quality strategy in partnership with Procurement on category management and business strategy
  • Evaluate and qualify new suppliers and maintain Approved Supplier List.
  • Provide guidance on supplier scorecard metrics to procurement team
  • Drive quality issues with suppliers to determine root cause, identify and implement corrective and preventive actions
  • Audit key suppliers for quality, regulatory compliance, and productivity improvement opportunities
  • Develop strong supplier partnerships
  • Follow lean six sigma methodologies to identify and execute continuous improvement projects
  • Help select appropriate suppliers with the right qualifications to meet GTI’s expectations and timeline
  • Define and analyze all levels of quality data and extract useful statistics and insights about failures in order to drive meaningful improvements to production quality and customer experience
  • Review customer complaint data to determine if internal investigation is required.
  • Interpret data, analyze results using statistical techniques and provide ongoing reports
  • Monitor key product metrics, understanding root cause(s) of changes in metrics
  • Identify, analyze, and interpret trends or patterns in complex data sets and depict the story via dashboards and reports
  • Drive underlying data systems improvement by working with key cross-functional stakeholders
Qualifications  
  • Bachelor’s Degree in Science, Engineering or related Supplier Quality industry experience
  • 10+ years’ experience in medical device, pharmaceutical or food manufacturing, with responsibility for a broad spectrum of Supplier Quality, Procurement, or Purchasing elements
  • Experience with Procurement/Purchasing is a plus
  • Strong quality system auditing and assessment skills
  • Strong written and verbal skills as well as project/program management capabilities
  • Preferred Certification: ASQ SQE, PMP, Lean Six Sigma Greenbelt, Exemplar Global Lead Auditor
  • Be analytical and comprehensive understanding of basic quality toolbox (8D root cause analysis, control and inspection standards, basic statistics, etc.)
  • Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Open-minded self-starter with the ability to adapt, improvise and problem solve, as well manage multiple tasks and projects and concisely explain complex issues supported with data. Team player with strong interpersonal skills
  • Adapts and thrives in a demanding, start-up, fast-paced environment
  • Strong business ethics
  • GMP/GXP, GFSI/SQF, ISO 9001 or 13485 knowledge is preferred.
  • Highly motivated, self-directed, innovative and able to work independently or among teams with keen judgement, common sense and resourcefulness 
  • Adapts and thrives in a demanding, fast-paced environment 
  • Possesses a high level of critical thinking 
  • Operates with a high level of professionalism and integrity, including dealing with confidential information 
  • Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb 
  • Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws. 
Leadership Competencies
  • Leading Courageously Takes personal ownership on important issues in order to do what is right and achieve organizational success and supports others who do so. Challenges decisions where appropriate.
  • Influences Others Presents a compelling case for ideas and initiatives via an appropriately chosen strategy to gain stakeholder commitment.
  • Using Insightful Judgment Identifies and analyzes information to make decisions and solve problems.
  • Building Relationships and Promoting Collaboration Develops and maintains constructive, open, and honest relationships with others; facilitates the effective interaction and contribution of others to achieve goals.
  • Inspiring Trust Gains others’ confidence and trust through principled leadership and sound business ethics.
  • Focus on Customers Works closely with customers to analyze and understand their needs and requirements.
  • Execution and Driving for Results Plans and executes work processes while demonstrating a strong sense of urgency and commitment to achieving goals.
  • Developing People and Talent Focuses efforts on identifying, evaluating, and developing people internally and externally, drive quality culture by strengthen quality concept in the organization and with suppliers.
  • Displays Global Perspective Establishes and promotes effective quality and regulatory processes across multiple countries and/or regions and coordinates appropriately with the broader business strategy.
  • Strategic Thinking Driven to envision a better future; takes any role or job and makes it better; has relentless dissatisfaction with status quo; makes the customer central to all thinking; keeps the focus on driving customer value; a change agent.
  • Prudent Risk-taking Inner confidence to take risks and learn from experience; courage to grab opportunities or shed non-viable businesses.
Additional Requirements 
  • Must pass any and all required background checks  
  • Must be and remain compliant with all legal or company regulations for working in the industry  
  • Must possess valid driver’s license 
  • Must be a minimum of 21 years of age 
  • Must be approved by state badging agency to work in cannabis industry 
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Location

Green Thumb is located in River North, a short walk from the Chicago Brown Line and near the Ohio expressway entrance.

What are Green Thumb Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
GTI offers pre-tax commuter benefits for all employees to be used on transit and ride sharing apps!
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
GTI has a 420 Happy Hour which occurs on a monthly basis hosted by rotating team members who create a theme-based event.
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