Fraud Risk Analyst
What will your day look like?
You will be responsible for reviewing and analyzing transactions as well as fraud alerts to mitigate fraud losses to Alliant Credit Union. The individual must be able to identify fraud patterns and communicate effectively.
Responsibilities
Do you see yourself doing this?
- Reviews alerts on member accounts for the prevention and detection of possible Fraud.
- Responsible for more involved research and analysis of account activity to assess levels of risk and fraud.
- May perform back office functions related to research and resolution of fraudulent activity and service support.
- Assesses the level of risk and makes decisions which directly impact the member experience and risk to Alliant Credit Union.
- Responsible for utilizing case management system or processes to manage individual case load, document and archive assigned cases from case origination through resolution, and accurately articulate the circumstances and events of the investigation.
- Provides phone support to branches, call center, and members on fraud related matters.
- Assists with updating departmental procedures.
- Other duties necessary to achieve the goals of the department and the credit union.
- Ensures compliance at all times with all applicable state and federal laws, company procedures and policies
- Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their account; complies with privacy act directives
- Ability to think critically and use good, sound judgment in decision making.
- Ability to multi-task and proven track record of working independently.
- Ability to adapt quickly to changes in the environment.
Qualifications
What makes you a great fit?
You’ll be a great fit if in addition to the completion of a Bachelor’s degree (preferred), 2+ years of experience in the fraud or an equivalent three years of combination training & experience, and you have:
- Working knowledge of relevant regulations relating to fraudulent activities and schemes.
- Previous financial institution or credit union experience preferred
- Operates a variety of office equipment such as fax, copier and personal computer
- Solid written and verbal communication skills
When you’re happy, we’re happy!
As a thank you for joining our team, you’ll benefit from:
- Competitive medical, dental, and free vision benefits
- Competitive compensation plan
- Contributions towards gym memberships
- Generous PTO and banking holidays off