Home Chef is building new ways to provide meal solutions that meet a wide variety of customer needs, and shipping locations both online and in store. Our team is a unique mix of creators, chefs, entrepreneurs, and trailblazers and we’re growing quickly. Our customer-first mentality, combined with a zest for supporting our peers, helped us bring home Built in Chicago’s Startup of the Year Moxie award in 2017. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where we can go together.

As the COVID-19 situation continues to escalate in the US and around the world, we are committed to keeping our teams and their families as our greatest priority. To that end, we are making some adjustments to the way we will be doing business in the upcoming weeks.

We are taking all the necessary precautions to keep our employees and customers safe, and would love to have you on our team as we can continue to serve our communities.

Summary of Responsibilities: 

The Manager of Consumer Insights will be responsible for owning the voice of customer throughout Home Chef’s product development process. Their role is to inject actionable and tangible insights into all stages of product innovation and new product creation. The Manager of Consumer Insights will set a roadmap for customer learnings in order to inform our overall product strategy, and they will be a thought partner with the broader New Product Development team while determining our updates and new product introductions. 

Detailed Responsibilities:

• Develop a robust data-driven method to assess the impact and feasibility of new opportunities and whether they should be moved into the stage gate process
• Use best-in-class and established consumer insights tools and methodologies to evaluate existing and future product opportunities and offer actionable recommendations for next steps
• Participate in cross-functional teams to shepherd innovation ideas through the stage gate process in line with Home Chef strategy
• Support the broader New Product Development and Product teams by injecting high-quality and actionable insights into current and future projects
• Lead the consumer learning agenda through ownership and development of the learning roadmap
• Establish an ongoing and repeatable method to fill the innovation funnel with new product ideas for ecomm and retail
• Work cross-functionally with internal and external stakeholders including Marketing, Operations, Culinary, Packaging, Food Procurement, Tech, Kroger and others
• Create new systems, methods and interactions to improve how we execute and communicate as a team, track product success and evaluate and prioritize future work
• Manage potential future hires

Qualifications: The requirements listed below are representative of the knowledge, skill, ability and/or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

• 3-5 years of experience in a rigorous fast-paced work environment – consumer insights and analytics, CPG/FMCG, product development, consulting, etc.
• Ability to balance between established and credible consumer insights processes and scrappy “find a way to get it done” activities
• Sharp understanding of consumer insights, and use of analytical thinking to turn insight into ideas and growth opportunities
• Strong experience in qualitative and quantitative research/analytics
• Detail-orientation and organization, with the ability to develop and make progress against multiple concurrent project plans
• Self-starting mentality, inclined towards finding solutions independently and with a team
• Strong communication and relationship building skills
• Intellectual curiosity and excitement to Innovate
• Capability for dealing with fast-changing priorities and ambiguity
• Sense of urgency
• Experience working in CPGs and/or the food space more broadly would be ideal
• Completion of 4-year degree

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Perks/Benefits:

- Comprehensive Medical, Dental, and Vision Insurance – benefits start the 1st day of the month following your start date 

- Company paid Life Insurance, Short Term Disability and Long Term Disability

- 401k Employer match - 50% on the $1, up to 6% of the employee's earnings 

- We offer flexible spending accounts (FSA) for qualified Medical, Dependent Care, Parking, or Transit expenses

- Flexible paid time off (PTO) policy, plus sick days 

- Generous Parental Leave 

- Great Work/Life Balance – We value and support each individual team member

- Quarterly company-wide “Town Hall” meetings 

- Ongoing professional development opportunities by level and function

- Your choice of Windows or Mac laptop, plus an extra screen 

- Onsite gym 

- Weekly Fooda credit

- Newly renovated office in the historic Old Main Post Office which is located close to multiple Metra and CTA options

- Employee discounts through Perkspot

- Discounts on Home Chef meal kits and at Kroger stores

- Casual dress in a fun, friendly and collaborative work environment

Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!

Home Chef is an equal opportunity employer.

To view the California Applicant Notice click here